Your Ring doorbell doesn’t miss any important delivery.
But the problem is, it buzzes all day and gives you terrible headaches.
Which makes you wonder,
“Why does it keep ringing on its own?
And how can I resolve it asap?
Continue reading to discover:
- 11 fixes that can stop your Ring doorbell from ringing.
- Possible reasons why your doorbell keeps on buzzing.
- The purpose of ‘Motion Zones’ and how you can modify them.
- How to check your device’s power status and remove its battery.
- And many more…
Why does my Ring doorbell keep ringing?
Your Ring doorbell keeps ringing due to an issue with its system, power, or WiFi connection. It can also give false alarms if its motion sensitivity is too high. But it may act up too if there are other wireless devices close to it. And also if there’s a buildup of dirt or debris around its button.
Ring doorbell keeps ringing: 11 ways to fix it
#1: Restart its Internet connection
Typically, restarting is the first step in troubleshooting.
It refreshes a device by turning its power on and off.
Also, it’s the easiest among the tips so doing it first will save you a lot of time. And if it doesn’t work, it can still help you detect other possible causes.
However, you can’t restart a faulty Ring doorbell.
But, you can reboot its connection to the Internet.
Turn your router off or the device that connects it to the WiFi for at least 10 seconds. Then switch it on afterward.
Doing this will restart your network. Which will then clear any congestion or error in the channels.
This fix is also used when a Ring chime stopped working after a power outage. Since it resolves any connection issues.
Then after this…
#2: Reconnect your device
Are you done rebooting your internet?
If so, link your doorbell again to your network by following these steps:
- Open the Ring App on your smartphone.
- Look for the 3 lines at the upper left of the screen and click it.
- Select “Devices.”
- Choose the device you wish to connect.
- Once you’re on the “Device Dashboard,” click “Device Health.”
- Select “Reconnect to WiFi” or “Change WiFi Network.”
- Enter your WiFi password.
Then see if the problem still persists or not.
Remember, this may not be effective in all cases. But still, it’s worth the shot.
Note: If the linking is successful, you’ll see your connection’s signal strength on the dashboard.
You might also like: 9 Steps To Turn Off a Ring Alarm Without Internet (How-To)
#3: Hard reset your doorbell
Do this next if you already rebooted your network, but the device still buzzes on its own.
“Isn’t reset and restart the same?”
Well, they both forcefully turn off a device in an attempt to fix it.
But, they’re different.
Restart is only switching the device off. So it’ll not cause any changes at all.
As I said earlier, it’ll only help in clearing glitches and bugs.
Whereas a reset (also known as hard or factory reset) does more than that.
It puts the device back to its original state. Meaning, the settings it had before you buy it.
So doing this on your doorbell will remove all the preferences you saved. Say, your WiFi password or motion zones.
This is why you have to set up your device once again after resetting it.
How to hard reset a Ring doorbell:
- Remove the security screws from your doorbell
- Detach the device from its bracket.
- Look for the orange setup button. Its location varies per model, it can be on the:
- Back: Ring Video Doorbell 1st and 2nd Generations.
- Right side: Ring Video Doorbell Wired, Pro, Pro 2, Elite.
- Top right (under the camera): Ring Video Doorbell 2, 3, 3 Plus, 4.
Note: If you’re not sure what model of Ring doorbell you’re using, check out this tutorial.
- Press and hold it down for 10 to 15 seconds.
- Once you release the button, the front light will flash repeatedly. This means the device is resetting.
This process may take a few minutes to finish. So wait for the light to stop flashing.
#4: Clean the doorbell button
Have you checked the condition of your doorbell button?
If so, and it seems to be stuck or sticking out, it might be the cause of the nonstop buzzing.
There might be a build-up of dust or debris inside the button. And this makes it ring incessantly.
This is pretty common since doorbells are placed outside the house.
They’re exposed to different matter and particles. So it’s possible for them to be clogged.
“What can I do?”
- Get a small piece of clean cloth or cotton swab.
- Check the doorbell button for any debris.
- Remove if there’s any and clean the area around it.
Note: The steps above will only get rid of the dirt on your button’s surface. So if you want to clean your device more, you may turn it off and detach it from the wall. Then carefully remove its faceplate.
#5: Alter your ‘Motion Zones’
There are also cases where Ring doorbells don’t buzz constantly.
Instead, they keep on giving false alerts. And this is an annoying issue as well.
So, is this what you’re experiencing?
If the answer is yes, here’s a possible fix.
Ring doorbells let you set up ‘Motion Zones.’
And they’ll notify you of any movement detected in those specified areas.
I repeat, ANY movement.
So if busy areas like public roads are included in your ‘Motion Zones,’ your doorbell will ring nonstop. As it notifies you of every passers-by, cars, or animals.
How to modify your ‘Motion Zones’:
- Get your smartphone and open the Ring App.
- Tap the upper left icon with 3 lines.
- Go to “Devices.”
- Click the doorbell you’re using.
- Select “Device Settings.”
- Find and tap “Motion Settings.”
- Click “Edit Motion Zones.”
- Adjust your drawn zones – exclude trees, busy roads, or other unnecessary views.
- Press “Save” if you’re done.
You can also create zones from scratch. Just click the “Add Zone” button on the bottom right of your screen.
Specify the areas you want. Then repeat the steps as you go on.
Note: Users are only allowed to have 3 customized motion zones. These could also be renamed by clicking the white boxes with their name on them.
#6: Adjust its motion sensitivity
If you’re done altering your ‘Motion Zones,’ also do this step.
Make sure to adjust your device’s motion sensitivity. As it’ll lessen your chances of getting false alarms.
How to do it?
- Again, click the icon with 3 lines.
- Select “Devices.”
- Tap the doorbell you want to modify.
- Go to “Motion Settings.”
- Tap “Motion Sensitivity Slider.”
- Change the option from “All Motion” to “Less Motion.”
Doing this will reduce your device’s sensitivity to movements. So it may not alarm right away if it detects swaying branches of trees or shadows.
Note: There’s also one more option in the slider that you can try. It’s called “People Only.” And as its name suggests, this mode only detects motions from people. So it can lessen the alerts for plants, shadows, or reflections.
#7: Check its power supply
Sometimes, this could also be a power problem.
Your Ring doorbell acts up due to the inconsistent supply. So, inspect your device at once.
- Go to your Ring App.
- Click the top left icon with 3 lines on it.
- Choose “Devices.”
- Tap the doorbell you’d like to check.
- Navigate to the bottom of the screen and click “Device Health.”
- Select “Power Status” to see its current details.
Note: The steps are the same for both hardwired and battery-operated models. The only difference is that it’ll display the current power for the former. While it’s the battery charge for the latter.
Check out also: Ring Motion Sensor Not Working: 3 Causes & Instant Fixes
#8: Remove its battery
Next, if your Ring doorbell is operated with a battery, try this out:
- Remove the security screws at the bottom of your device.
- Hold and slide down the faceplate until it detaches.
- Press the black tab on the bottom to pull the battery out.
- Leave for it a minute or two.
- Then return the battery to its original place.
Want to see how to do it in actual? Check out this short video:
Also, take note, not all Ring video doorbells have removable batteries.
According to their website, these are the only models that are rechargeable:
- Video Doorbell 3.
- Video Doorbell 4.
- Video Doorbell (2020 Release).
Note: Ring products come with a special screwdriver that can unhinge the screws. But if you can’t find it, buy a similar tool. It’s called “tamper-proof Torx” or “T15.”
#9: Change its location
Besides dirt, bugs (error – not the insects!), motion zones, or faulty power…
Your Ring doorbell may also buzz randomly due to confusion. Especially if there are other electronic devices around it.
Say, cordless phones, radios, or TVs.
Because of radio waves.
Wireless devices emit signals. And these travel through the air.
So if there’s a TV nearby your wireless doorbell…
There might be interference of signal. And this is the reason for the malfunction.
What to do?
You can relocate your base station to an area away from other devices.
Or avoid placing electronic devices close to your base station instead.
#10: Turn its circuit breaker off
If nothing works among all the tips I said above…
This might be your second-to-the-last option. But only if your Ring device is wired.
Meaning, it’s connected to a circuit at your home. And unlike a battery-operated one, it’s powered by a transformer.
“What is it?”
It transmits electricity from one source to another. Plus, it can also raise or lessen the voltage it transfers.
And since a doorbell has low voltage, it needs a transformer to step it down.
Now, this transformer is connected to a circuit breaker. And this could be switched off in times of repair or emergency.
So it may stop your wired Ring doorbell from ringing.
This may either fix the whole problem. Or it could only be a temporary solution if the doorbell still alarms once the breaker is on.
Where can I find my doorbell’s circuit breaker?
If your panel board has a label per circuit breaker, you can easily find it.
But if not, do a trial and error.
Usually, doorbells don’t have a dedicated breaker.
This is because, unlike electric stoves and aircon, they only have a low voltage.
So they’re mixed with other electrical devices. Such as outlets or light switches. Which are on a 15 or 20 amp breaker.
Knowing this will help you eliminate. And cross out the ones that are dedicated to a single device.
- Try turning off each possible circuit breaker.
- Check and press your doorbell button if it’s working or not. (You can ask someone to help you with this.)
- Switch it on if it’s not the one you’re looking for. And leave it off if it’s the right breaker.
Leave it in that state for at least 1 minute or more. Then bring back the power and see if the doorbell still keeps on ringing.
Note: Be careful around the circuit breakers. Don’t leave it off if it’s not connected to your doorbell. There are lights and other outlets that might be affected when you turn the breaker off.
So if possible, do this during the day. And also, inform everyone at the house before doing it.
#11: Contact a technician
Lastly, if you did all the troubleshooting tips above and you still have this problem…
You may have to leave this job to a technician.
There’s only so much you can do at home. So it’s best to let an expert take care of the issue.
Your device might need a new chime or transformer. And if it doesn’t have a diode yet, installing one might be the solution for its endless ringing.
- +1(800) 656-1918 (US).
- +1(310) 929-7085 (International).