Whether you’re moving to a new house…
Or simply switching to another network provider…
You may need to change your Ring Doorbell’s WiFi at some point.
And I’m happy to inform you…
Doing so should only take about as long as singing the alphabet song.
Continue reading to find out:
- Reasons why your Ring Doorbell isn’t connecting to your new WiFi.
- 5 effective fixes to quickly resolve your Ring Doorbell’s WiFi problems.
- 9 simple steps to change your Ring Doorbell’s WiFi in a matter of seconds.
- And a lot more…
How to change WiFi on Ring Doorbell – 9 steps
#1: Go to your Ring Doorbell’s location
That’s because you’ll need to reset it physically before changing its WiFi.
#2: Launch the Ring app on your smartphone
#3: Tap the Menu icon
It’s the one with 3 lines. You can find it on the upper left of the home screen.
#4: Look for Devices and select it
#5: Select your Ring Doorbell
#6: Tap the Device Health option
#7: Select Change WiFi Network
#8: Put your Ring Doorbell in Setup Mode
The way to do it will slightly vary depending on your model. But don’t worry.
I’ll be providing the steps for all Ring Doorbell variants.
How to put a Ring Doorbell Wired in Setup Mode
- Look for the orange button on its side portion.
- Press and release the button quickly.
- Wait until the LED light turns white and starts spinning.
- Tap Continue on the Ring app.
How to put a 1st and 2nd Gen Ring Video Doorbell in Setup Mode
- Remove the doorbell from the bracket.
- Find the orange button on its back.
- Quickly click and let go of the button.
- Wait until its LED light begins spinning and turns white.
- Go back to the app and click Continue.
How to put a Ring Video Doorbell 2, 3, 3 Plus, & 4 in Setup Mode
- Take out the doorbell’s faceplate.
- Locate the black button behind it.
- Tap and then quickly release the button.
- Wait for the LED light to flash white and spin.
- Select the Continue option on the app.
How to put a Ring Video Doorbell Pro and Pro 2 in Setup Mode
- Find the small button on the right side of the doorbell.
- Press and then quickly release the button.
- Wait for the LED light to become white and start spinning.
- Tap Continue on your mobile app.
How to put a Ring Video Doorbell Elite in Setup Mode
- Look for the small button on the top right corner of the doorbell.
- Tap the button quickly and then let it go.
- Wait until the LED light spins and flashes white.
- Click Continue on the Ring app.
As you may notice from the steps…
It’s the LED light that you need to pay attention to. And that’s regardless of the Ringbell model that you own.
If the light turns white and begins spinning…
It’s an indicator that your device is already in Setup Mode.
“What if nothing happens on the LED light after pressing the setup button?”
Well, you may simply repeat the process.
Warning: You shouldn’t press and hold the setup button for more than a second. Otherwise, your doorbell will reset to factory default.
#9: Connect the Ring Doorbell to the new WiFi network
After putting the doorbell in Setup Mode, it’s now ready to switch to a new network.
These are the steps to connect your Ring Doorbell to another WiFi:
Step #1: The app will ask you whether you want to connect the doorbell to its previous WiFi. So just click No.
Step #2: Wait for the list of nearby WiFi networks to appear.
Step #3: Click the one where you want to connect your doorbell to.
Step #4: Enter the correct password. Double-check and ensure that you type every character correctly.
The LED light should turn blue. Then, after a few seconds, it should change back to white.
And that’s it. Your Ring doorbell’s now connected to a new WiFi. You may now close the Ring app.
Now, I’m sure a visual guide will also be really helpful.
So you may also watch this video on how to change a Ring doorbell’s WiFi as further reference:
Why isn’t my Ring Doorbell connecting to my new WiFi?
Your Ring Doorbell isn’t connecting to your new WiFi because of network issues. Your WiFi signal might be weak. Or your network provider is going through a service outage. In addition, your doorbell’s also possibly too far from the router. And it might be experiencing a temporary malfunction.
It’d be nice if Ring could work without the internet, right?
Unfortunately, it’s not one of those doorbell cameras that don’t need WiFi.
And it’s understandable how frustrating it can be if it just won’t connect to your network.
The good news, though?
It also doesn’t take long to resolve this issue. And I’ll discuss in detail the most effective fixes if your Ring doorbell won’t connect to the new WiFi.
Power cycle your Ring Doorbell
Before trying to troubleshoot your internet connection…
The first thing you need to do is to power cycle or restart the doorbell itself.
It’s because the failure to connect may very well be due to a device glitch.
Ring doorbells, as with any electronic tool, experience malfunctions from time to time. That includes non-stop ringing or failure to connect to the internet.
And the best way to resolve it is through a quick restart.
Now, just a heads up. You can only power cycle battery-operated Ring doorbells. Including:
- Video Doorbell 2.
- Video Doorbell 3.
- Video Doorbell 4.
- Video Doorbell 3 Plus.
- 1st and 2nd Gen Video Doorbell.
You may follow these steps to restart your Ring video doorbell:
- Remove the doorbell’s faceplate.
- Press the tab on the bottom part of the doorbell.
- Swipe down to release the battery.
- Wait for 1 to 2 minutes.
- Slide the battery back into the doorbell.
- Place the faceplate back.
Check for network connection issues
If after power cycling the doorbell, it still won’t connect to the new WiFi…
Then there might be a problem with your internet connection.
An easy way to check is by opening a web browser on your phone. And from there, try to go to any website.
Are the web pages taking a lot of time to load?
If so, then your WiFi definitely has issues.
Now, how do you fix that?
Well, the easiest way is to restart your modem and router. Here’s how:
- Disconnect both devices from their power source.
- Wait for 1 or 2 minutes.
- Plug them back into the outlet.
Once both of them power back on…
Your Ring doorbell should automatically attempt to connect to the new WiFi.
But if it still won’t connect, proceed to the other resolutions.
You might also want to know: Will a Ring Doorbell Work With a Mobile Hot Spot? 6 Steps
Move your router closer to your Ring Doorbell
Another possible cause why your doorbell won’t connect is it’s too far from the router.
And if you’re wondering what the ideal distance should be…
The doorbell should be within 30 feet or 10 meters of the router.
So if you can move the router closer, please do so.
But if you can’t…
You may use a WiFi extender to maximize your router’s range.
This gadget basically receives WiFi signals from a router. And then it transmits the signals to other devices.
So it’s best to set it up directly in between your router and your doorbell.
Here are some of the most well-reviewed WiFi extenders that you can buy:
Remove the special characters from your WiFi password
According to Ring’s website, special symbols on WiFi passwords can also cause issues.
Sometimes, a Ring doorbell may fail to process characters like an asterisk or a pound sign.
So a solution would be to change your WiFi password. Just try to eliminate any special characters. And then include only letters and numbers.
“How do I change my WiFi password, though?”
Well, the process slightly differs depending on your router brand and ISP.
But generally, this is how to change a WiFi password:
Step #1: Open a web browser on your phone or laptop.
Step #2: Go to the configuration page of the router.
You may do that by typing 192.168.1.1 on the browser’s URL bar. If that doesn’t work, you may try 192.168.1.0 or 192.168.1.2.
Step #3: Enter the username and password of your router. If you’re not sure what they are, try the default values.
For the username, it’s usually “admin.” And for the password, it’s also the word “password.”
You may also check the bottom of your router. Some brands have stickers in them that contain the admin account details.
Step #4: Go to the Wireless Settings page. And from here, you can edit the password.
But again, let me emphasize that the steps above may not work on some routers. So it’s best to consult your user manual.
Install updates on your Ring app
The Ring app acts as the hub of your doorbells.
It’s where you can monitor and control your device. It’s also where you can make changes. And that includes switching the doorbell’s WiFi to another network.
Now, if the app’s already outdated while your changing your doorbell’s WiFi…
It can also cause issues. And this includes preventing the doorbell from establishing a new connection.
So you should ensure that the Ring app is up to date.
How to update the Ring app on iOS devices
- From your phone’s home screen, open the App Store.
- Search for the Ring app.
- When you find the app, tap the Update button on its right.
How to update the Ring app on Android devices
- Launch the Google Play Store app on your phone.
- Select your profile icon on the top right of the screen.
- Navigate to Manage apps & devices and tap it.
- Find the Ring app from the list.
- When you see an Update Available label, tap the Update button.
And after updating the app, you may try reconnecting the doorbell to a new WiFi again. Just repeat the steps in the previous section.
Contact Ring’s support team
Is your Ring doorbell still struggling to connect to the new WiFi?
If so, then you’ll have to get in touch with Ring’s customer service team.
It’s possible that your Ring doorbell’s defective. So the support team should be able to provide you with ways to repair it.
Their toll-free number is 1-800-656-1918. And they’re open 24/7.
You may also chat with a representative through their support page. Their chat support is open daily from 5 AM to 9 PM MST.