The initial setup is simple, but how do you connect eufy HomeBase to WiFi?
Here’s how to connect a eufy HomeBase to WiFi in 6 simple steps:
- Connect the Eufy HomeBase to Ethernet.
- Open HomeBase Settings and Tap Connection.
- Connect the HomeBase to WiFi.
- Unplug the HomeBase.
- Place the HomeBase in a new Location.
- Connect the Power Adapter and test the WiFi signal.
In this article, I’ll explain how to connect the HomeBase to WiFi so that you can stop using your Ethernet cable.
I’ll also explain why your eufy HomeBase 2 isn’t connecting to WiFi and the pros and cons of using WiFi in the first place.
1. Connect the Eufy HomeBase to Ethernet
I completely understand that having to connect the eufy HomeBase to Ethernet first is inconvenient at the very least.
If your router is far away from the eufy HomeBase, you can get this Cat 6 50 ft Ethernet Cable from Amazon.com.
This cable is very long, so you won’t have trouble connecting your HomeBase to the router. And it even comes with some handy cable clips for cable management.
Here are the steps to connect the eufy HomeBase using an Ethernet cable:
Plug in the Eufy HomeBase
The first step you need to do is get your HomeBase Power Adapter and plug it into the HomeBase.
You’ll see an A/C power port similar to the one on laptops in the back. That’s where the cable goes.
The other side of the power adapter goes into the wall socket.
The LED light on the eufy HomeBase will turn on within a minute to indicate that you did a great job.
Plug in the Ethernet Cable
With the HomeBase turned on, it’s time to connect the Ethernet cable.
You first need to plug the Ethernet cable into the RJ45 port on your router. The port looks like a square box with another smaller cutout on top, so it’s hard to miss. It’s usually on the back of your router.
Now that you connected the Ethernet cable to the router, you should repeat this step with your eufy HomeBase.
You may also wonder: Do Eufy cameras work with SmartThings?
Wait for the LED To Turn White
The HomeBase takes a little while to boot up, so wait a few moments for the LED to turn white.
When the LED indicator on the front of the HomeBase is white, you can pair it with your phone.
Download the Eufy Security App
While waiting for the LED to turn white, download the eufy Security App to your smartphone.
Once you download the app, it’s time to set it up. You’ll need to log in with your eufy account or sign up if it’s your first time using the app.
Pair the Eufy HomeBase With Your Phone
Now that everything is ready, it’s time to connect the HomeBase to your phone. Here’s how:
- Open the Eufy Security app and tap on Add Device.
- Select the HomeBase, HomeBase E, or HomeBase 2.
- Connect to the WiFi of the same router that you connected your HomeBase to.
- Wait for the HomeBase’s LED to go from red to white.
- When the LED turns white, hold the sync button on the HomeBase for 2 seconds. When you do it the correct way, the HomeBase will let you know by saying: “HomeBase is ready for setup.”
- Wait for your phone to pair with the HomeBase.
- Change the name of the HomeBase.
- When paired successfully, you’ll get a prompt to update the HomeBase. Wait for the update to finish.
Congratulations! Your eufy HomeBase is now fully functional, and you can finally connect your HomeBase to WiFi.
2. Open HomeBase Settings and Tap Connection
With the HomeBase connected to Ethernet and paired successfully, it’s time to get rid of the Ethernet cable and use WiFi only.
Find the HomeBase settings by opening the Eufy Security app and clicking the cogwheel icon next to your HomeBase.
Next, tap on Connection. You’ll see a picture of the HomeBase connected to your router and the wall socket saying “Ethernet Connected.”
3. Connect the HomeBase to WiFi
It’s finally time to connect the HomeBase to WiFi. Here’s how:
- In the Connection settings, tap on WiFi Setup.
- Choose your home WiFi connection, but note that the HomeBase only works with 2.4 GHz. If your WiFi connection is dual-band and under one WiFi name, it won’t work.
- Type in your WiFi password and tap Next.
- Wait for the HomeBase to connect to WiFi. You will hear the HomeBase say, “HomeBase has connected to WiFi successfully.”
The HomeBase is now pretty much in WiFi mode, but there are a couple more steps left to do.
4. Unplug the HomeBase
Now you need to relocate your HomeBase. After all, that’s the main reason why you’re using WiFi instead of Ethernet in the first place.
Unplug the power and Ethernet cables. Then, you’ll hear the HomeBase saying that it’s in WiFi repeater mode and running on the backup battery.
5. Place the HomeBase in a New Location
You can now put the HomeBase wherever you want, as long as it’s in range.
The HomeBase has to stay connected to your router’s WiFi and the eufy cameras, so make sure that the location is somewhere in between.
Moreover, the HomeBase can’t operate in battery mode for long, so you’ll need to place it somewhere near a power plug.
6. Connect the Power Adapter and Test the WiFi Signal
Plug the power adapter into the wall and connect it to the HomeBase.
Next, test the WiFi signal strength through the app. If the app says that the signal is Great, that’s all you have to do, so congratulations!
But if it says that the signal is Poor, I recommend that you move the HomeBase elsewhere or bring the router and cameras closer to the HomeBase.
Anker explains a few common scenarios using handy pictures for demonstration, which you can use for reference.
Eufy HomeBase 2 Not Connecting to WiFi
If your HomeBase 2 isn’t connecting to WiFi, here are the most common reasons:
- You’re trying to connect using 5 GHz WiFi.
- Your WiFi password contains incompatible symbols.
- The WiFi is out of range.
- The HomeBase 2 isn’t updated.
You’ll have to go through the whole checklist to make the HomeBase 2 connect to your WiFi.
Here’s a brief overview of some common causes and fixes:
- Use 2.4 GHz. The HomeBase 2 doesn’t work with 5 GHz. If you have a dual-band WiFi router, you can split the signal into two separate SSIDs. Check the manufacturer’s website to see how to do it.
- Change your WiFi password. If your WiFi password has anything other than letters and numbers, it’s known to cause issues.
- Improve WiFi signal. The HomeBase 2 struggles to stay connected when you have a weak WiFi signal. Use a WiFi range extender like the amazing TP-Link AC750 from Amazon.com, and your WiFi will be better than ever. You can connect up to 20 devices to it and get up to 2000 square feet (185 m²) of additional coverage.
- Update the HomeBase 2. If you skipped this step earlier, you’d have to go back and do it. Always make sure that your HomeBase 2 is up to date to ensure proper functionality.
The eufy HomeBase can connect both to Ethernet and WiFi.
However, remember that you can’t set up a WiFi connection without connecting the HomeBase to Ethernet first.
Once you paired the HomeBase with your phone, changing the connection to WiFi is simple.
And if your HomeBase 2 isn’t connecting to WiFi, make sure that you correctly configure your WiFi and that the HomeBase 2 is up-to-date.