No content on Paramount Plus?
I bet it’s the rainy season again on their servers.
But before you cancel your subscription and give up…
There are a couple of fixes worth trying.
Some are quick, and others may take a little more effort.
However, one of them should solve your problem.
Read on to find out:
- 11 fixes to get content available on Paramount Plus.
- How to reset and refresh the Paramount plus app or on your browser.
- Why an overloaded cache can cause content to be unavailable (and how to fix it).
- And so much more…
- Why is Paramount Plus saying content unavailable?
- Paramount Plus content unavailable: 11 fixes
- #1: Turn off your VPN
- #2: Check Paramount Plus servers
- #3: Make sure Paramount Plus is available in your region
- #4: Check if your device is compatible
- #5: Refresh Paramount Plus
- #6: Check for any new Paramount Plus updates
- #7: Reset your router
- #8: Stream Paramount Plus on another device
- #9: Delete your app cache
- #10: Reinstall Paramount Plus
- #11: Contact Paramount Plus support
Paramount Plus is saying content unavailable because of a content licensing issue. It’s a major reason that leads to users being unable to access certain content in their location. Other causes include a bad WiFi connection and app glitches or malfunctions. Lastly, it might be a server or VPN issue.
#1: Turn off your VPN
VPN or Virtual Private Network is a service used to protect your online activity.
Put simply, it helps you surf the Web privately.
In effect, a VPN allows you to access the internet securely and as an anonymous user.
However, in the case of Paramount Plus, this also provides additional benefits.
One of which is being able to watch shows or content that aren’t available in your region.
You’re currently residing in the US, but want to watch content that’s only available in the UK.
That’s where a VPN comes in.
By enabling it on your device, you can stream UK content.
However, this can lead to streaming issues like seeing the message “Content Unavailable.”
Or sometimes, “Video unavailable.”
Should Paramount Plus find out you’re using a VPN…
They ban your account from accessing content that’s not available in your location.
Not to mention, they’ve developed countermeasures to prevent VPN use on the app.
It’s also worth noting that a bad VPN service leads to a much slower internet connection.
With not enough bandwidth, Paramount Plus can’t connect to its servers and load properly.
So, where does that leave you?
You have 2 options:
- Invest in better VPN services like NordVPN or ExpressVPN.
- Turn off your VPN, close the Paramount Plus app (iOS & Android), and relaunch it.
#2: Check Paramount Plus servers
If the app was working fine 5 seconds ago, and then froze all of a sudden, then…
You’re dealing with server downtime.
Meaning, that it’s an issue on Paramount Plus’ end.
To verify the server status, you can check their status page to confirm if there’s a downtime.
#3: Make sure Paramount Plus is available in your region
As of 2022, Paramount Plus is available in 27 regions only:
|Brazil||Dominican Republic||Mexico||Republic of Ireland|
|Chile||El Salvador||Norway||United Kingdom|
According to Paramount Plus:
“Paramount+ is available in select regions. Content varies by region and subject to change.”
Meaning, not only is the app itself limited in certain regions but also…
The content availability varies and can even change over time.
This explains why some shows might’ve been accessible before, but are no longer available.
As a result, this can mostly be due to content licensing.
What does that mean?
When a movie studio creates a show or movie, they own the rights to the content.
In most cases, these studios sell licenses to their content on a country or region basis.
It’s why some movies or shows are only available on streaming platforms for a limited time.
Even if Paramount Plus wanted to make Marvel movies available in the US…
If they don’t own a content license for it, they’re not allowed to do so legally.
#4: Check if your device is compatible
Paramount Plus works on a ton of supported devices, however…
It also depends on each device’s software version.
To give you a few examples, here are some worth noting:
|Device||Required OS version|
|Apple TV||Apple TV 4K|
Apple TV (4th/5th Generation)
|Xbox||Xbox Series X|
Xbox Series S
|Samsung TV||2017 models and higher|
Tizer software version
|Roku||Roku Ultra or Ultra LT|
Roku Streaming Stick
Roku Premiere or Premiere Plus
|LG TV||2018 models and higher|
webOS 4.0 version or higher
|Fire TV||Fire Stick (Lite, Standard, and 4K)|
If your device isn’t updated to the latest software, this could be why you’re seeing:
In that case, you should update your device to its latest software version.
#5: Refresh Paramount Plus
When an app runs into a glitch or bug, a quick and effective fix is to refresh it.
If you’re streaming Paramount Plus content through your browser, here’s what you should do:
For the Paramount Plus app, the refresh process is a little different:
- Close or exit Paramount Plus.
- You can also force stop it in your App Settings.
- Relaunch the app.
#6: Check for any new Paramount Plus updates
Here’s why updates are so important.
App developers release updates to:
- Add new features.
- Fix any bugs or errors in the previous version.
- Improve the functionality and performance of the app.
So if you’re running an outdated version, it’s no wonder the bugs and glitches haven’t disappeared.
To update Paramount Plus, here’s what you should do:
- Go to your App Store.
- Search for “Paramount Plus.”
- Select the app.
- Tap “Update.”
- Wait for the update to finish installing.
- Launch Paramount Plus.
#7: Reset your router
Did you know the average streaming speed requirement is 4 Mbps?
And that’s if you’re streaming one 1 or 2 devices.
Now, here’s the thing.
If you stream on a lot of devices, you’d need at least a streaming speed of 8 Mbps.
Why is this important?
Put simply, the reason you’re seeing “Content Unavailable” is due to a weak WiFi signal.
So, here are a few things you can do:
- Test your internet speed.
- Try switching to mobile data.
- Reposition your router.
- Check if your router’s cables are loose.
Once you’ve done all this, launch Paramount Plus again.
Do you still see the same issue?
In that case, reset your router:
- Unplug your router.
- Wait for 1 minute.
- Plug your router back into its power source.
You might also like: Do Router Antennas Make a Difference? The Surprising Truth
#8: Stream Paramount Plus on another device
It could be that your issue’s only affecting one device like your TV, for example.
So, grab your phone or tablet and try streaming Paramount Plus using either device.
If you see the same “Content Unavailable” message, proceed to fix #9.
However, if Paramount Plus has no issues on your other devices, head to fix #10.
Similar read: (7 Fixes) Paramount Plus Not Working On Roku
#9: Delete your app cache
Loading issues and slower app performance are common signs of an overloaded cache.
Think of cache as data or info stored on your device.
It serves as a temporary duplicate file that contains information, such as:
- Web scripts.
- Media on the app/browser.
Put simply, cache reduces loading and access time, which lets your device run faster.
However, when there’s too much cache, it takes up a chunk of your storage.
And in effect, your app glitches or you get loading issues similar to “Content Unavailable.”
So what’s the next best step?
Delete all your app data and cache:
- Access your device’s Settings menu.
- Tap “Apps.”
- Select Paramount Plus.
- Tap “Storage.”
- Choose “Clear cache.”
#10: Reinstall Paramount Plus
When your app has a corrupted file, resetting it isn’t enough to clear the issue.
The best way to ensure you’re removing corrupted files on the app?
Reinstall Paramount Plus.
Essentially, you’ll have to delete the app on your device first and then install it again.
Here’s how it’s done:
- Go to your device’s App Store.
- Search for Paramount Plus.
- Select “Uninstall.”
- Restart your device.
- Launch the App Store again.
- Install Paramount Plus.
- Launch the app.
#11: Contact Paramount Plus support
After attempting all the fixes above, if none of them worked, don’t lose hope just yet.
At this point, you can seek professional help and advice from Paramount Plus.
From here, the “Content Unavailable” issue should be a problem they can resolve.
Not to mention, the more users voice out their problems…
The easier it is to gain Paramount Plus’ attention.
In effect, they should be able to address this issue once and for all.
Other ways to contact them include: