Need to turn an appliance on while you’re not home?
All thanks to the schedule option on Wyze Plugs…
Your electronics can turn on at any time, right on cue.
But what can you do if that feature stops working?
I can help you with that.
Keep reading to discover:
- 5 surefire solutions to get your Wyze schedule working again.
- What Vacation Mode is and how it overrides the schedule feature on Wyze.
- How overheating stops schedule on Wyze plugs and 3 quick ways to prevent it.
- And so much more…
Why is my Wyze schedule not working?
Your Wyze schedule isn’t working because their servers are down. Losing Bluetooth or WiFi service can also cause this issue. Moreover, the device will also stop working if it’s overheating. Vacation Mode will also prevent your schedules from working.
Wyze plug schedule not working: 5 fixes
#1: Check if Wyze servers are up
Sometimes, the problem isn’t on your end…
But the company’s.
So before trying to fix it…
You must first check if their servers are working correctly using their logs.
Moreover, you can also see if they’re out of service using 3rd party down detectors such as Downdetector.com.
Once you determine that they’re having server issues, the best you can do is wait it out.
#2: Repair connectivity issues
For your Wyze device to work properly, it’s essential that it has access to:
Now, neither of those has an unlimited range.
In fact, a 2.4 GHz WiFi can only reach up to 150 feet (~45 meters) indoors. On the other hand, Bluetooth only has a 30 feet (~10 meters) range.
So, to prevent connection problems…
It’s best that you move your device as close to the router as you can.
Furthermore, you’ll also need to remove any interference between the plug and your router. Some examples of this are:
- Microwave ovens.
- Fluorescent lights.
- Other WiFi or Bluetooth emitting devices.
- Walls, especially those made of concrete.
You may also be interested in: Wyze Plug Not Connecting
#3: See if your device is overheating
Who likes extreme heat?
Your Wyze plug sure doesn’t.
And that’s another reason why it can’t do its basic functions, like schedules.
You might be wondering:
“How do I know if overheating is the problem of my device?”
1 way is to simply feel around the plug.
However, it’s simpler to open the application and look for a “High Temperature Warning.”
Now, if you’re getting this warning, here’s what Wyze recommends:
- Ensure that your Wyze receives ample ventilation.
- Don’t place the device near a heating outlet or near direct sunlight.
- Don’t use the plug with an electronic that is rated higher than 15 Amperes.
#4: Disable Vacation Mode
Have you been away from home for a while?
If so, you might’ve activated Vacation Mode and forgot about it. This allows your Wyze Plug to turn your electronics on at random times.
It’s helpful since you can plug in a lamp or any light to your Wyze device. It’ll start randomly turning on and off, which gives the illusion that someone is still home.
So, what’s the catch?
This feature will override your Wyze schedules.
But don’t worry…
Disabling Vacation Mode is a piece of cake. You just have to:
- Open Wyze on your smartphone.
- Select Wyze Plug.
- Press Vacation Mode.
- Toggle it off.
#5: Perform a factory reset
Is nothing working? That’s okay.
As a last resort, you can also factory reset your device. This lets your Wyze plug to remove all:
- User preferences.
To reset your device, follow these directions:
- Press the button at the side of your plug.
- Hold until the device begins to flash blue.
- Let go of the button.
After that, you’ll have to go through the setup process for your Wyze plug again.
In case you forgot how, simply:
- Open the Wyze app.
- Select the Add Device (+) button.
- Under Power & Lighting, choose Wyze Plug.
- Turn on Bluetooth and WiFi.
- Tap Next on the app.
- Once pairing is done, press Finish.
Still struggling to set up your device? It happens to the best of us.
This video may help:
BONUS: Get in touch with customer representatives
Lastly, you can also contact Wyze for further support in 3 easy ways:
- Submit a ticket.
- Speak with Wyze support through chat.
- Contact Wyze at (206) 339-9646 (US) or 1 (581) 500-1166 (Canada).
Furthermore, you can also reach Wyze via their app. Simply follow these instructions:
- Open the Wyze app.
- Head to Account.
- Under Wyze Support, tap “Submit a Log.”
- Select Wyze Plug.