(7 Fixes) Samsung Smart Hub Is Being Updated [2023 Guide]

It’s called Samsung “Smart” Hub.

But that doesn’t mean it doesn’t get its fair share of errors at times.

Are you stuck in that dreaded “Being Updated” screen?

If you are, don’t feel hopeless.

I’ve found a selection of effective fixes that’ll put the “smart” back in Smart Hub.

Continue reading to discover:

How long a Samsung Smart Hub update can take.
Common causes of Samsung Smart Hub problems.
7 easy fixes for Samsung Smart Hub Is Being Updated problem on your TV.
And this is just the beginning…

Why does my Smart Hub keep saying updating?

Your Samsung Smart Hub keeps saying updating because your TV is experiencing a bug. Connection problems, lack of storage space, and app issues may cause the error too. Lastly, the pending update itself could be experiencing some problems.

Samsung Smart Hub is being updated: 7 fixes

#1: Power Cycle your Samsung TV

“What is a power cycle?”

Simply put, a power cycle is the process of turning off a device and then turning it back on again.

Essentially, it’s done to reboot your device in case it’s experiencing bugs and other problems.

That said, it’s one of the first things you need to do in case your Samsung TV is stuck at the Smart Hub’s Being Updated screen.

Here’s how you can do it:

Power off your TV.
Unplug from the power source.
Hold the Power button on the TV for 30 seconds.
Plug it back in and turn it on again.

This process will refresh your systems which hopefully fixes the problem.

#2: Check your internet connection

“What if the problem is the app itself?”

This is a possibility that you need to consider too as software like this is prone to bugs and issues.

It’s why they get regular updates.

The firmware updates for your Smart Hub will come automatically.

However, a slow internet connection can get you stuck on the Being Updated screen.

Before anything else, you should check the connection status of your TV first.

Press the Home button on your remote.
Select Settings.
Select General.
Select Network.
Select Network Status.

Note: If there’s an X between the TV and the router icons, it’s an issue with either the TV or your home network. If the X is between the router and the Earth icon, then it’s an issue between your home network or your ISP.

Here are a few very easy troubleshooting tips to restore your Samsung TV’s internet connection.

Restart your router

Turn off your router.
Unplug from the power source.
Wait for 30 seconds.
Plug back in and turn it on.

Reset your connection

Press the Home button on your remote.
Go to Setting.
Select General.
Select Network.
Select Network Settings.
Select Wired or Wireless.
Delete your Network.
Head to Network Settings again.
Reconnect to your network.

Connect TV to a wired network

Connect one end of the ethernet cable to the port on your TV.
Connect the other end to your router.
Press the Home button on your remote.
Go to Setting.
Select General.
Select Network.
Select Network Settings.
Select Wired.

Tip: Connecting to your TV via ethernet cable is better than wireless. It provides a faster and more stable connection. This is sure to make the Smart Hub update run proceed smoothly.

#3: Free up space on your TV’s storage

At most, a Samsung TV’s storage space can be somewhere between 1GB to 8GB.

This is more than enough for streaming apps.

However, it can still be full over time, especially if you’re not keeping track of what you install.

Without enough space, your Samsung Smart Hub won’t update as planned.

To check your TV’s storage, do this:

Press Home on your remote.
Head to Apps.
Select Installed Apps.
Check storage space capacity on the top-right corner of the screen.

Tip: You can uninstall apps on the same menu. I suggest deleting any app that you’re no longer using. You can always re-download these apps later on.

#4: Reset Smart Hub

The app itself can be the cause of the problem.

It can be buggy if the files of the app become corrupted through an external source.

Luckily, the solution to this would be to reset your Smart Hub. Here’s how:

Press the Home button on your remote.
Select Settings.
Select Support or Device Care,
Select Self-Diagnosis.
Select Reset Smart Hub.
Enter the PIN (if it’s not set up yet, the default is 0000).
Wait for a few minutes for the reset to finish.

Reminder: It’s important that your TV or your connection doesn’t go off during resetting. If it does, your TV or the app itself can have even more problems later on.

#5: Factory reset your TV

This is often the best solution for TVs that are already old and slowing down.

A factory reset means reverting the TV back to its original settings out of the box.

This’ll delete all of your data and apps and log out all of your accounts from the TV.

Plus, it can also remove bugs and issues that are already on your TV’s firmware.

That means a factory reset can fix Samsung Smart Hub problems too.

Luckily, this type of reset isn’t as complicated as it sounds. Here’s how:

Press the Home button on your remote.
Open Settings.
Select General.
Select Reset.
Enter the PIN (if it’s not set up yet, the default is 0000).
Select OK and wait for the TV to restart.

Tip: Before you do this, write down every app and account details that are on your TV. That way, you can restore your TV back to its settings after the reset.

#6: Check if the update has problems

Smart Hub updates try to improve the performance of TVs by fixing bugs and adding new features.

However, some of these updates can be problematic themselves.

Make sure to check for news online about the latest Smart Hub updates.

Additionally, you can also visit forums to see if there are others with the same issues as you.

Sadly, if it’s the patch that has issues, there’s nothing you can do but wait for Samsung to roll out a hotfix.

#7: Contact support

None of these fixes works for you?

Then I suggest that you call the support team at Samsung ASAP.

If it’s a hardware-related problem, it’s one that’s out of your hands already.

(7 Fixes) Samsung Smart Hub Is Being Updated [2023 Guide]

Why does my Smart Hub keep saying updating?