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(11 Fixes) Crunchyroll Not Working On Xbox [Updated 2023]

Crunchyroll Not Working On Xbox

Is Crunchyroll being a stubborn goat on your Xbox? 

This is definitely a crunchy situation. 

And fortunately, I’ve got a smooth-like-butter fix to uncrunch the app. 

So, keep your patience thick for 10 minutes more because…

You’re about to discover: 

  • 11 simple fixes to solve your Crunchyroll issue. 
  • How to clear corrupted persistent data on your Xbox. 
  • 1 simple hack to end app glitches and any infinite looping. 
  • And so much more…

Why is Crunchyroll not working on Xbox?

Crunchyroll isn’t working on your Xbox due to a glitch that causes queue and infinite loading issues. Another reason can be too much app data, resulting in a low Xbox memory. Other causes include poor WiFi connectivity and outdated software. Lastly, it might be a DNS server problem. 

Crunchyroll not working on Xbox: 11 fixes

#1: Play the video from your phone and transfer it to Xbox

Some glitches need out-of-this-world fixes. 

Other times, it needs outrageously simple things that blow your mind away. 

And this fix belongs in the latter. 

How do I know? 

Because this fix worked for me. 

And it’s a lot better than having to reset Crunchyroll every time it freezes or loads infinitely.

So, here’s how it’s done: 

  1. Launch Crunchyroll on your phone. 
  2. Play the anime you were watching earlier. 
  3. Let it run for about 10 or 15 minutes. 
  4. Pause the anime video. 
  5. Launch Crunchyroll on your Xbox. 
  6. Continue watching the video from there.  

#2: Free up your queue

And yet again, we have another odd glitch that happens in the Crunchyroll app: 

Queue size issues. 

Put simply, these are a list of shows you’ve saved for watching later. 

Another way of looking at it is queue keeps track of where you stopped watching in a series. 

Say you wanted to binge-watch all 21 seasons of “Naruto Shippuden.”

But along the way, you took a break and watched another anime. 

Well, queue helps you remember which episode you stopped in “Naruto Shippuden.” 

By adding the anime to your queue, you can easily access where you left off. 

Sometimes, convenience has a price to pay, though. 

If your queue becomes too big, it leads to issues like the app crashing or refusing to load. 

Luckily, this issue’s easily solved. 

All you have to do is…

  1. Launch Crunchyroll on your Xbox. 
  2. Tap the Menu button (3-line icon) on your controller.
  3. Select “My Queue.
  4. Look for any show or videos that display a white box.
  5. Delete these and reduce your entire queue

#3: Play the show/video through your history

Note: This fix works if a certain episode doesn’t play or shows an infinite loading loop on your screen. 

Say you closed Crunchyroll while a show was still playing. 

After reopening the app, you might see an error message on your screen. 

Now, why does this happen? 

Mostly because you didn’t exit the app properly. 

This is also known as an improper reboot

Since you closed the app in a brutal way, it fails to load that episode due to a glitch. 

In other cases, the episode freezes or encounters a bug where it loads infinitely. 

Not to mention, this also happens if you do the same on a Roku, Apple TV, or Fire Stick

So, what can you do? 

The best way to counter this glitch is…

Step 1: Launch your Crunchyroll app

Step 2: Tap the Menu button (3-line icon) on your controller. 

Step 3: Choose “History.” 

Step 4: Play the episode that isn’t loading through the “History” menu.

After you see your episode stuck in its infinite loading loop, go back to “History.”

Step 5: Tap the multi-window/view button on your Xbox controller

Step 6: Select “Continue watching.” 

If it doesn’t work, go to the anime’s list of episodes and select the episode you’re trying to play. 

Repeat steps 5 and 6 until the loading dots flicker or flash. 

From here, it should fix your issue. 

#4: Turn on Autoplay and select the previous episode

Here’s a little hack to save you the trouble of any complicated fix:

Step 1: Enable Autoplay on Crunchyroll: 

  1. Pick the anime you want to watch. 
  2. Play an episode. 
  3. In the bottom-right corner, tap the orange circle with an arrow inside. 
  4. This will turn on Autoplay for the anime you’re watching. 

Step 2: Select the anime that wasn’t loading. 

But wait! 

Don’t choose the same episode that was refusing to work earlier. 

Instead, here’s what you wanna do: 

  1. Select the previous episode.
  2. Skip to the end. 
  3. With Autoplay enabled, it should automatically load the next episode. 

This fix has worked several times and works nearly every time Crunchyroll acts up. 

Simply follow all the steps mentioned here, and you’ll be good to go. 

#5: Reset Crunchyroll on your Xbox

So, none of the hacks mentioned above worked, huh? 

Well, don’t give up just yet. 

Most of the time, these errors and bugs need a little more force. 

With that, I mean… force quitting the application and relaunching it. 

Here’s how to do it: 

  1. Press your controller’s Xbox button. 
  2. You should see all the apps that are running. 
  3. Highlight Crunchyroll. 
  4. Tap the menu button (3-line icon) on your Xbox controller. 
  5. Select “Quit” from the pop-up menu. 
  6. Wait for around 30 seconds to 1 minute. 
  7. Launch Crunchyroll and see if it’s working properly. 

#6: Remove all saved data on Crunchyroll

In times like these, what you’re dealing with is not a glitch or bug but rather a corrupted file. 

And the worst part? 

This corruption has reached your saved app data on Crunchyroll itself. 

Thankfully, there’s a tried-and-tested method that removes the corrupted file: 

  1. Tap the Xbox button on your controller.
  2. Scroll down and click on ”My games & apps.
  3. Select “See all.
  4. Go to your apps and highlight Crunchyroll. 
  5. Press your controller’s Menu button (3-line icon).
  6. In the pop-up menu, choose “Manage app.”
  7. Tap “Saved data.
  8. Hit “Delete all.” 
  9. Restart your Xbox. 
  10. Launch Crunchyroll. 

#7: Update the Crunchyroll app

Update Crunchyroll App

If your issue still persists, it might be due to an outdated software problem. 

However, it’s worth noting that Crunchyroll releases updates to fix pending errors. 

This also includes app glitches or bugs that cause crashes and freezes. 

So, here’s how to update Crunchyroll on your Xbox

  1. Click on your controller’s Xbox button.
  2. Scroll down and select ”My games & apps.”
  3. Choose “See all.”
  4. Go to your apps.
  5. Highlight Crunchyroll. 
  6. Tap your controller’s Menu button (3-line icon).
  7. In the pop-up menu, click on “Manage app.
  8. Scroll down and hit “Updates.” 
  9. If there’s a new version available, update the app. 

#8: Deactivate your Xbox from Crunchyroll and reinstall the app

Think of this as a thorough wipe of Crunchyroll that involves… 

  • Unlinking your Xbox. 
  • Uninstalling Crunchyroll. 
  • Restarting your gaming console. 
  • Reinstalling the app on your Xbox. 

Now, why does this work? 

Here’s a simple way to explain this:

By completely unlinking the app and deleting it, Xbox will forget Crunchyroll.

In other words, it’s like the application never existed on your gaming console. 

Which leads to erasing any errors found in the app. 

Here’s how it’s done: 

Step 1: Remove your Xbox from the My Devices page on Crunchyroll.

Step 2: Uninstall the app. 

First, go to your main menu by tapping the Xbox button on your controller.

Then, follow these steps: 

  1. Scroll down and click on ”My games & apps.
  2. Tap “See all.
  3. In your list of apps, highlight Crunchyroll.
  4. Press your controller’s Menu button (3-line icon).
  5. Click on “Uninstall.”

Step 3: Restart your Xbox. 

After shutting it down properly, unplug your gaming console from its power source. 

Then, wait for 1 minute and plug it back in. 

Step 4: Reinstall the Crunchyroll app.

Read also: 3 Easy Ways To Install 3rd Party Apps On Xbox One

#9: Clear persistent data on your Xbox

First time hearing about persistent data?

Allow me to explain. 

Think of it as additional or secondary data stored on your Xbox for DVDs or Blu-ray players

Even if you don’t use any of these devices, any corrupted data in the system is problematic. 

And the biggest issue is there’s no telling what else it could affect apart from your apps. 

So, let’s go ahead and do that: 

  1. Hit the Xbox button on your controller. 
  2. Scroll down and tap on Settings (gear icon).
  3. Choose “Devices & connections.
  4. Select “Blu-ray.
  5. Tap on “Persistent storage.”
  6. Click on “Clear persistent storage.

#10: Hard reset your Xbox

One of your last resort options is a hard reset. 

Ultimately, you’re performing a full wipe of your Xbox’s data, files, and saved preferences. 

Ready to let go? 

Here’s how it’s done: 

  1. Click on your Xbox button. 
  2. Access your settings by scrolling down and selecting the gear icon.
  3. Tap “System.”
  4. Choose “Console Info.”
  5. Hit “Reset console.”
  6. Select “Reset and remove everything.”

Alternatively, if you want to keep your apps and games, you can choose:

“Reset and keep my games & apps.”

For an instructional video guide, here’s 1 worth checking out: 

#11: Consider other options like VRV, HiDive, AnimeLab, etc.

With the app still refusing to work on your Xbox, you’re left with 2 options: 

  1. Contact Crunchyroll through their Twitter page.
  2. Consider using another anime streaming app like VRV, HiDive, or RetroCrush

Alternatively, Netflix has a few great mainstream anime selections. 

Funimation has a decent catalog as well.