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(9 Fixes) Spotify Not Working On PS4 [2022 Guide]

Spotify Not Working On PS4

“My Spotify on PS4 won’t load. It only displays the Spotify logo and nothing else…”

Many users easily give up when they experience the same thing on their PS4…

But you shouldn’t be! Why?

Well, simply because troubleshooting it is a piece of cake.

I promise you wouldn’t even have to stand up from your seat. So…

Read on to discover:

  • 9 easy ways to fix Spotify that isn’t working on PS4.
  • How to rebuild the database and initialize your PS4 to fix glitches. 
  • 12 steps to reinstall your Spotify account to your Playstation Network.
  • And that’s only the beginning…

Why is Spotify not working on PS4?

Spotify isn’t working on PS4 due to app glitches and software bugs. Those cause the Spotify app not to communicate with your PlayStation Network. Then, it fails to launch properly. It’ll also not work if the PS4 disk space is already full. Or if the PlayStation Store licenses aren’t synced.


Spotify not working on PS4: 9 fixes


#1: Change the language setting to “English”

Sometimes, the Spotify app on your PS4 won’t launch due to a language setting bug.

And to resolve it, you must change your device language to English.

Note: This only works if your PS4 device language isn’t set to “English.”

Here’s how to do it:

Step 1: Go to the PS4 home screen.

Step 2: Use your controller to navigate to the settings. Look for a toolbox icon on the right side of the screen.

Step 3: Scroll down until you find the “Language” tab. Then, press it once.

Step 4: On the language setting page, click “System Language.”

Step 5: Find and choose “English (United States)” as your preferred device language.

#2: Log out of Spotify on your PS4

If you can’t log in to your Spotify account on PS4…

Try logging out of Spotify on your PS4 via the Spotify webpage. 

Doing this can help resolve account linking issues with your device. 

To do that:

Step 1: On a browser, log in to the Spotify webpage.

Step 2: Select “Account Overview.” 

It should be the first option on the page.

Step 3: On the menu section on the left side of the page, click “Apps.”

Step 4: Scroll down until you find “Sony” among the options.

Step 5: Once you’ve found it, tap the “Remove Access” next to it.

Check out also: Alexa Won’t Play Spotify: 15 Easy Ways To Fix It 

#3: Log in using your username or email

“I’m trying to log in using my Google account. But it just keeps returning to the login page.”

If that’s the case, log in to your Spotify account manually.

Enter your username/email and password on the login tab.

Suppose the page displays “No account found.” Then, create a password for your Spotify account.

Note: Do this if you’ve created an account by linking directly to your Google, Apple, or Facebook account.

Here’s how to do it:

  1. Log in to the Spotify webpage.
  2. Tap “Profile” on the top-right corner.
  3. On the left menu, select “Change Password.”
  4. Enter your desired password on the “New password” tab.
  5. Re-enter it on the “Repeat new password” tab.
  6. Then, tap “Set New Password.”

After that, try logging into Spotify on PS4 using your username and new password.

#4: Force-close the Spotify app

You may also try force-closing the Spotify app.

Doing this can help refresh the Spotify system. And get it back to normal operation.

To do that:

Step 1: Launch the Spotify app on PS4.

Step 2: On the controller, press the “Options” button. It’s on the top-right side of the controller.

Step 3: On the screen, select “Close Application.”

Step 4: If it displays Spotify, click “OK” to confirm the again.

Watch this video to learn an alternative way of force-closing an app on PS4:

Once done, try to relaunch the Spotify app. And see if it works.

#5: Restore the PlayStation Store licenses

Still didn’t work? Then, restore the PlayStation Store licenses.

Doing this can help resolve app glitches. And fix your Spotify app launching error.

To do it:

  1. Go to settings.
  2. Select “Users and Accounts.”
  3. Click “Other.”
  4. Press “Restore Licenses.”
  5. Tap “Restore.”
  6. Then, wait for the process to be completed.

Or you may try this other method:

  1. Go to settings.
  2. Select “Account Management.”
  3. Click “Restore Licenses.”
  4. Then, press “Restore.”

After that, try to open your Spotify app on PS4 again.

#6: Reinstall the Spotify app

Suppose you can’t still launch your Spotify app. Or it’s stuck on the Spotify logo…

Then it’s time to uninstall and reinstall your Spotify app on PS4.

Note: This will delete your Spotify access from your PS4. But not the downloaded songs and playlists on your Spotify account.

Follow these steps:

Step 1: Go to the PS4 home screen.

Step 2: Use the D-pad on the controller to find the “Library.” Then, press it to open.

Step 3: On the left menu, choose “Apps.”

Step 4: Search for and click “Spotify.”

Step 5: Back on the controller, press the “Options” button.

Step 6: Choose “Delete.”

Step 7: Tap “OK” to confirm the action. Then, wait for the app to uninstall.

Step 8: Next, go back to the home screen. And select “PlayStation Store.”

Step 9: Search for “Spotify.” 

Step 10: Click “Download.”

Step 11: Enter your Spotify account credentials.

Step 12: Then, tap “Link Accounts.” And follow the remaining on-screen instructions.

#7: Free up the PS4 disk space

Free Up PS4 Disk Space

If troubleshooting the Spotify app didn’t resolve anything, the problem must be with your PS4.

You see, your device can malfunction if its disk space is full. 

So, free up your PS4 disk space. And delete apps and games that you don’t need or don’t use anymore.

Here’s how to check the disk space of your PS4 device:

Step 1: Using the controller, go to Settings>Storage.

On the screen, you’ll see how full the disk space is.

Now to delete apps and games…

Step 2: Press the “X” button on the controller to enter the disk space setting.

Step 3: Tap “Applications.”

Step 4: Use the D-pad (arrow keys) to highlight the app/game you want to delete.

Step 5: Press the “Options” button on the controller.

Step 6: Click “Delete” to remove an app/game.

Repeat steps 4 to 7 until you’ve deleted all the apps and games you want to remove.

#8: Rebuild the PS4 database

Or you may also rebuild the PS4 database.

“What does it do?”

When you rebuild the database of your PS4, your device will scan all the files on its disk space. And optimize and fix damaged files.

Which frees up the disk space. And helps your device to respond faster to commands.

Note: The process can take a few hours, depending on how much data is stored on your device. So, do this if you won’t be using your PS4 and smart TV for the next hours.

Here are the steps for rebuilding the PS4 database:

Step 1: Press and hold the POWER button for about 7 seconds. Or until you hear the device beep twice.

Step 2: Wait for the “Safe Mode” to appear on the TV screen.

Step 3: Plug your controller into the PS4 device using a USB cable. Then, press the “PS” button.

Step 4: Use the controller D-pad to highlight “Rebuild Database.” Then, press “X” to enter.

Step 5: Select “OK” to confirm.

Step 6: Wait for the device to finish the rebuilding process. Then, let your PS4 restart.

#9: Initialize the PS4

As your last troubleshooting option, initialize your PS4 device.

Warning: It deletes everything from the device. Including user accounts, downloaded apps and games, and customized settings.

So, only do this if all the abovementioned solutions don’t work.

Now, to initialize your PS4:

  1. Go to settings.
  2. Select “Initialisation.”
  3. Click “Initialize PS4.”
  4. Choose “Quick.”
  5. Tap “Initialize.”
  6. Then, follow the on-screen instructions.

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