(7 Fixes) Apple TV Not Working On LG TV [Updated 2023]

You’ve just paid $4.99 for a monthly Apple TV subscription.

But suddenly, the app doesn’t work on your LG TV…

Well, if you’re looking for quick fixes, you’ve come to the right place.

Here, I’ll share some quick tips to get your Apple TV running again.

Continue to read more about:

LG TVs that are compatible with Apple TV.
7 easy fixes for Apple TV not working on LG TV.
How to improve your LG TV’s internet connection for streaming.
And a lot more…

Why is Apple TV not working on LG TV?

Apple TV isn’t working on your LG TV because it’s not compatible. You could also be facing internet problems while streaming. Your Apple TV app or your LG TV itself could also be having issues with its stored data.

Apple TV not working on LG TV: 7 fixes

#1: Check if the servers are down

Maybe it’s not your app or TV that’s causing the problem?

That’s why…

The very first thing you should do is check if the Apple TV servers are running.

Down Detector shows you a look at server activity over the last 24 hours.

Sadly, there’s nothing you can do when it comes to server issues.

Stay patient, though.

Server downtimes are usually for short maintenance.

This is to ensure that subscribers like you have a smooth experience on the streaming app.

#2: Check if your LG TV is compatible

Apple TV is available on a wide selection of LG TVs.

Just to be safe, you should still check out the app’s compatibility.

Below is a list of LG TVs it’s compatible with.

LG OLED

BX Series (2020)

B9 Series (2019)

E8 Series (2018)

LG NanoCell

Nano Series (2020)

SM Series (2019)

SM99.
SM95.
SM90.
SM86.
SM81.

LG UHD TV

UN Series (2020)

UN85.
UN73.
UN71.
UN70.
UN69.

UM Series (2019)

UM80.
UM75.
UM73.
UM71.
UM69.

LG SuperUHD SK

9 Series (2018).
8 Series (2018).

LG UHD UK

UK 7 Series (2018).
62 Series and above

In case you’ve forgotten about it, your TV’s model name is on the box.

What if you don’t have the box anymore?

It’s not the end just yet…

You just need to check the label on the back of the TV. It’s usually right along with the ports.

And if your LG TV isn’t compatible with Apple TV, then you’ll need to upgrade your device.

Alternatively, you can try watching the app from another device instead.

#3: Improve your internet connection

The Apple TV app requires 5mbps for HD streaming.

However, if you want to stream in 4K, shoot for 25mbps.

Now, how could you know if your internet meets these requirements?

I recommend internet speed checkers like Ookla or Fast for this.

It’s important that you use your LG TV’s browser for this too. This gives you a more accurate look at what you’re getting.

What if your internet isn’t fast enough?

Then, you should consider switching to a wired connection. Here’s how:

Connect an ethernet cable to the port at the back of the TV and the router.
Press the Smart or Home button on your remote.
Head to Settings.
Select Network.
Select Network Connection.
Wait for the wired connection to complete automatically.

Tip: While more expensive, I recommend Cat6 ethernet cables. They offer speeds of up to 10gbps. By comparison, Cat5 cables can offer up to 1gbps only.

I understand that not everyone has an ethernet cable lying around their house. Or you just ordered yours, and it’s yet to be on the way…

So, you might have to make do with a wireless connection for now.

But how can you improve it? Just follow these simple hacks:

Turn off Bluetooth from nearby devices.
Disconnect other devices from the network.
Bring the router as close to the TV as possible.
Make sure that there aren’t any physical obstructions between the TV and router.

If none of these work, I suggest calling your internet service provider. It might be a problem on their end already.

#4: Reset your router

The steps above should fix most of your internet problems.

However, if they don’t, power cycle your router instead. And here’s how to do so:

Turn off the router.
Unplug it from the power source.
Press and hold the power button for 10 3-5 seconds.
Plug the router back in and turn it on again.

Note: A power cycle is essentially a reboot. This can help solve various problems that you have on your network.

#5: Reset Apple TV

The app is constantly lagging or crashing, eh?

If so, then you should consider resetting your app.

There are two ways to do this.

The first is much simpler. Close the app and then try to re-open it.

If this doesn’t work, you need to reset the app and its data entirely.

Reset Apple TV on LG TV

Press the Home button on the remote.
Select Settings.
Select Application Manager.
Locate Apple TV.
Select Show System.
Select Clear Data.

This process will also log out your account from the app.

Its main purpose is to delete any corrupted data on your Apple TV.

In most cases, this helps solve your Apple TV problems.

Alternatively, you can delete the app and reinstall it too.

Reinstall Apple TV

Press the Smart or Home button on the remote.
Tap on the Pencil icon to enter edit mode.
Highlight Apple TV.
Select Delete App.
Head to LG Content Store to redownload the app.

#6: Reset your LG TV

Has your LG TV been acting up lately?

Then you should try to power cycle it as well. Do it this way:

Turn off the TV.
Unplug from the power source.
Press and hold the power button for 3-5 seconds.
Turn on again.

If this doesn’t work, a factory reset might do the trick.

This type of reset reverts your TV to its basic settings – removing all data along the way.

Plus, it also removes any corrupted files that are causing Apple TV problems.

A factory reset is more complex than turning your LG TV on and off. Here’s how you can do it:

Press the Smart or Home button on the remote.
Head to Settings.
Select General.
Select Reset to Initial Settings.

Your LG TV will automatically restart. Once it’s on again, you’ll have to go through the setup process again.

Tip: If you want to restore your TV to its old settings, take note of everything first. Write down the apps you have and your account details for each of them. If you’ve tweaked the display settings, don’t forget to jot that down, too.

#7: Contact support

These tips should help resolve your problems.

In case they don’t, you should ask for help from Apple or LG instead.