You finally thought you could say goodbye to your forgetful phase.
Because Alexa got your back when it comes to giving reminders.
It seems like your smart assistant is now the one forgetting tons of stuff.
Fortunately, you can still bring your Alexa’s memory back to normal.
Continue reading to find out:
- The most common reasons why this problem happens.
- 7 easy-peasy fixes to make your Alexa reminders work again.
- How your Echo’s time and date settings may cause this issue.
- And a lot more…
Why are my Alexa reminders not working?
Your Alexa reminders aren’t working because your Echo device is glitching. This problem also occurs when your Alexa’s notification volume is too low. Moreover, Echo reminders won’t work if your device uses the wrong time and date settings.
Alexa reminders not working: 7 fixes
#1: Restart your Echo device
Like all pieces of tech…
Echo devices also get overwhelmed with their tasks, causing them to glitch.
And when this happens, some of their functions stop working.
But luckily, when random issues like your Alexa reminders not working occur…
A simple Echo restart is usually enough to solve the problem
- Unplug your device from the wall outlet.
- Wait for 30 seconds so your Echo can discharge all of its remaining power.
- Plug your device into its power source again.
- Turn your Echo ON.
If this doesn’t fix the issue…
#2: Check Alexa’s volume settings
Are you getting visual reminders on your phone, but Alexa isn’t verbally saying them?
Then, your AI’s volume may be too low or set at zero.
As a result, your Echo whispers your reminders instead of saying them loudly.
That said, for this fix, you should…
Increase Alexa’s volume:
Step 1: Launch the Amazon Alexa app on your mobile device
Step 2: Click the Devices icon
You’ll find this at the bottom-right part of your app.
And it’s the 2nd icon from the right.
Step 3: Click Echo and Alexa from the list of device types
This option is near the top of your screen.
Step 4: Tap the Echo device you want to adjust the volume of
And when the model’s Device Settings show up…
Step 5: Tap Sounds
Scroll down a bit, and you’ll find this option under the General section.
Step 6: Adjust your Alexa’s notification volume
A Volume slider will appear on your screen.
So now, simply drag the slider to the right to increase your device’s sounds.
Then, observe if this fixes the problem.
#3: Delete and recreate reminders
There isn’t an official limit to how many Alexa reminders you can create.
But your smart assistant will sometimes stop showing them if you have too many.
See, based on my and several of my friends’ experiences…
It’s best to set less than 10 reminders on your Alexa. This way, you won’t risk bombarding her with too much information, causing her system to glitch.
That said, for this fix, you should delete all your reminders, then recreate them.
Because through this process…
You’ll reset their information and remove any glitches attached to them.
Here’s how you can delete your Alexa reminders:
Step 1: Launch your Alexa mobile app
After doing so…
Step 2: Click the More button
You’ll find this in the bottom-right corner of your screen.
Step 3: Select Reminders
This will be the 3rd option from the top.
Now, you’ll see all the reminders you’ve set for Alexa.
So from here…
Step 4: Delete all your reminders
Just follow these steps for each of them:
- Click the reminder you want to remove.
- Tap the Delete button at the bottom of the new page.
After going through this process, it’s time to…
Set your Alexa reminders again
Method 1: Through voice command
The easiest way to set a reminder on your Alexa is by verbally doing so.
For example, just say:
“Alexa, remind me to [do an action] at [time and date].”
Here’s a video you can use as a guide for setting reminders this way:
Method 2: Using the application
Step 1: Launch your Amazon Alexa app.
Step 2: Click the More option at the bottom-right corner.
Step 3: Select Reminders.
Step 4: Tap the Add Reminder button at the top of your screen.
Step 5: Fill up the necessary information.
And now that you’ve created new reminders for yourself…
Observe if you’ve fixed the issue.
Recommended reading: 47 Best Alexa Routine Ideas (#13 Will Blow Your Mind)
#4: Check your Echo’s time and date
Have you recently moved to another state?
Or did you travel to a place in a different timezone with your Echo?
If your answer’s yes to any of these questions…
Then, it’s highly likely that your Alexa’s using the wrong time and date.
As a result, she can’t remind you of your schedules due to the conflicting hours.
But don’t worry. It’s extremely easy to fix this problem.
Just follow the steps below to…
Change the time and date of your Echo device:
Step 1: Launch the Alexa app on your phone/tablet.
Step 2: Select the More icon at the bottom-right corner of the app.
Step 3: Tap Settings.
Step 4: Select Device Settings, the 2nd option, from the top of your screen.
Step 5: Choose the Echo device you’re using.
Step 6: Under the General section, select Time Zone.
Step 7: Choose the country and time zone you’re in.
After following these steps…
Restart your Echo device by following the first fix again.
#5: Update your Amazon Alexa app
Your Echo device always updates automatically.
But your Alexa app sometimes won’t.
And this can cause an issue with several features of your virtual assistant. Which includes its Reminders.
So for this fix, follow these steps to…
Update your Alexa application
- Launch the Google Play Store app.
- Click your profile at the top-right corner of your screen.
- Select Manage apps & devices.
- Find Amazon Alexa from the list.
- If there’s an option to update the app, click it.
- Launch the App Store.
- Tap your profile icon at the top of your device’s screen.
- Scroll down until you find the AVAILABLE UPDATES section.
- Locate the Amazon Alexa app.
- Click the Update option on its right side.
Note: If you don’t see the choice to update your application, it’s already up to date. So, you can proceed to the next fix.
After updating the app, set a new reminder to play several minutes from now.
Then, observe if you’ve finally fixed the problem.
You might also want to know: Why Is the Alexa App So Slow? 3 Reasons and Instant Fixes
#6: Dismiss previous reminders (for Echo Show)
On Echo Show devices…
Alexa won’t notify you of new reminders if you haven’t dismissed the previous ones yet.
See, since these models have displays…
They’ll show each of your reminders on their screen. And they won’t go away unless you clear the notification manually.
That said, when you get new reminders on your Echo Show…
Dismiss them immediately. This way, they won’t interfere with the new incoming notifications.
#7: Factory reset your Echo device
If none of the previous fixes solved the problem…
It’s time to factory reset your Echo device.
Simply speaking, this process will remove all your data from your AI’s database.
But likewise, it’ll delete any bugs and glitches from your device. So, it’s usually 1 of the most effective fixes for any issues concerning Alexa.
With that in mind, here’s how you can…
Factory reset your Amazon Echo (all models)
- Launch the Amazon Alexa application.
- Click the Devices option at the bottom of your screen.
- Select Echo & Alexa.
- Choose the Echo device you’re using.
- Scroll down, then select Factory Reset.
- Confirm the choice.
After following these steps, check if your Alexa reminders are now working.