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7 Easy Steps To Add Contacts To Alexa (2023 How-To)

How To Add Contacts To Alexa

Adding contacts to Alexa’s app is only a minute-long process. 

But if it’s your first time doing so…

It can be pretty confusing.

Hence, to help you avoid even the smallest mistakes… 

I created this detailed guide to craft your Alexa contact list. 

Keep reading to find out: 

  • 7 simple steps to add contacts to Alexa.
  • How you can manage your Alexa contact list. 
  • 5 quick fixes when you can’t add more contacts to Alexa. 
  • And this is just the beginning… 

How to add contacts to Alexa? 7 steps

Note: You can only store up to 10 contacts in your Amazon Alexa app. 

#1: Open the Amazon Alexa application 

Don’t have this app yet?

Here’s the download page for iOS and Android devices. 

Make sure you’re logged in with your Amazon account before proceeding to… 

#2: Tap Communicate

You’ll find this option at the bottom of your screen.

Note: It’s the icon that looks like a chatbox on the left. 

Once you’re on the COMMUNICATION page…

#3: Click Contacts 

Just tap the person-looking logo at the top-right corner. 

#4: Tap Menu

You’ll find this 3-dotted icon in the upper-right portion of the new page. 

#5: Select Add Contact

This option is right under the MANAGE CONTACTS heading. 

#6: Enter your contact’s details 

Specifically, input its name and phone number. 

Pro tip: Double-check the information you include on this page. Alexa can’t successfully make a call if you type your contact’s number incorrectly. 

#7: Tap Save 

You’ll find this option at the top-right corner of your screen. 

Note: Repeat these 7 steps for every contact you want to add to your Alexa app. 

If you also want to include emergency contacts in your voice assistant’s system… 

Watch this video: 

“Is there a faster way to add all my contacts to Alexa?” 

Actually, there is. 

Just repeat steps 1-4 above.

And while you’re on the “MANAGE CONTACTS” page…

Tap “Import Contacts,” the 3rd option in the list. 

Then, when you see a toggle button at the top of your screen…

Just click it to enable Alexa to import your contacts. 

You might also want to know: Alexa vs Echo: The #1 Difference (Updated Guide)

How to manage Alexa contact list?

Every now and then, you’ll need to edit your Alexa contact list.

But luckily, this is very easy to do. Just follow these…

5 steps to manage your Alexa contact list: 

#1: Open the Alexa application 

Once the app loads completely… 

#2: Tap Communicate 

It’s the 2nd option from the bottom-left corner. 

#3: Click Contacts 

Or the person-shaped icon from the upper-right portion of your screen. 

#4: Select the contact you’d like to manage 

Your contact list is in alphabetical order.

So, you might need to scroll down to find the contact you wish to manage. 

#5: Edit your contact 

On the current page you’re on, you can:

  • Delete the contact entirely. 
  • Edit its name (or add a nickname).
  • Change the number or email associated with your contact. 

Once you’re done making the changes you need… 

Just tap the Save option at the top of your screen. 

You might also want to know: Why Is the Alexa App So Slow? 3 Reasons and Instant Fixes

Why can’t I add contacts to Alexa?

You can’t add contacts to Alexa because you may have a slow internet connection. This problem also happens if you try to add more than 10 contacts to your AI. Moreover, you won’t be able to add more contacts to the Alexa app if it’s glitching. 

But don’t worry. I know how to fix all the issues I mentioned above. Just follow these…

5 fixes when you can’t add more contacts to Alexa: 

#1: Check your Internet connection 

Alexa doesn’t need the fastest Internet speed to work. 

See, as long as your WiFi can provide 0.51 Mbps…

You can access most of your voice assistant’s features. 

However, there’s no changing the fact that most of Alexa’s abilities are only available online. 

In fact, without the Internet

She won’t be able to save the changes you make inside her app. 

So, for the 1st  fix, you should… 

Check if your Alexa app has access to the Internet: 
  1. Turn ON the mobile device your Alexa app is on. 
  2. Launch any browser or streaming application. 
  3. Look up anything on the search bar. 

Note: If the results show up, Alexa can access the Internet.  

So if they don’t… 

Then, your AI most likely can’t save your contacts because she’s offline. 

So, before you try adding more numbers to the Alexa app again…

Connect your mobile device to the Internet. 

#2: Don’t exceed the contact limits 

Each Amazon profile can only have a maximum of 10 contacts.

So, if this isn’t the first time you’re adding a contact in your Alexa app…

Check how many contacts you currently have: 
  1. Open the Amazon Alexa app.
  2. Click the Communicate icon at the bottom. 
  3. Tap Contacts or the person-shaped button at the top.
  4. Count the names on your screen. 

If less than 10 contacts are in your Alexa app…

Skip to the next step. 

However, if you already have 10 names in your Alexa contact list… 

Let me teach you an easy way to work around this limit. 

See, the “10 contacts only” limit applies to each Amazon account.

And since you can add 2 adult profiles to every Echo… 

You can add up to 20 contacts to your Alexa device if you just… 

Follow these steps to create a new Amazon profile for your Echo:

Step 1: Create a new Amazon account. 

You can head to this page to do so. 

Step 2: Set up your new account’s contacts. 

Log in to your new Amazon account with the Alexa app. 

Then, add the new numbers to its contact list. 

Pro tip: Remember or write down your contacts’ names in this account. So it’ll be easier to know which profile you need to use to make Alexa contact a specific person. 

Step 3: Add the new account to your main profile’s Amazon Household. 

  1. Go to this webpage
  2. Log in with your main Amazon account. 
  3. Tap the “Add Adult” option.
  4. Enter your new account’s email address. 
  5. Send the Household invite.
  6. Accept the invitation using your new account’s email address. 

Step 4: Switch profiles inside the Alexa app.

Ensure you’re logged in to the app using your main account. 

And when you need Alexa to contact the new 10 numbers you added…

Just say:

“Alexa, switch profile.”

And tell her to call anyone on your 2nd account’s contact list. 

Pro tip: To know which account your Echo is on, just say: “Alexa, what profile are you using?”

#3: Know Alexa’s contact restrictions 

While Alexa can call most landline and mobile numbers… 

Unfortunately, your voice assistant’s outbound calls have restrictions. 

For one thing, Alexa can only call numbers within:

  • Mexico. 
  • Canada. 
  • United Kingdom.
  • United States of America. 

So, if you plan to add a contact outside of these countries…

Sadly, there’s no workaround for that. 

“Is this the only restriction of the ‘Alexa-to-Phone’ feature?”

Well, no.

Your voice assistant also can’t support calls for the following:

  • 3-digit numbers. 
  • Emergency service numbers (like 911).
  • Dial-by-letter numbers (such as 1-800-HELLO). 
  • Premium-rate numbers (what brands’ customer supports usually use). 

Hence, you should ensure that the contact you’re adding doesn’t fall into the categories above. 

#4: Allow Alexa to access your phone’s contacts 

Are you trying to import your mobile device’s contact list to Alexa?

Then, you may not have given your voice assistant’s app permission to do so yet. 

So Alexa can’t proceed with your request. 

But don’t worry. It’s easy to…

Allow the Amazon Alexa app to access your contacts:


  1. Turn ON your iPhone.
  2. Launch your Settings app.
  3. Scroll down and select Amazon Alexa. 
  4. Turn ON the toggle button beside Contacts. 


  1. Turn ON your phone/tablet. 
  2. Launch Settings.
  3. Click Apps.
  4. Choose Amazon Alexa from the list of your apps.
  5. Tap Permissions. 
  6. Click Contacts.
  7. Select Allow. 

After following these steps…

Try importing your phone’s contact list to the Alexa app again. 

#5: Update the application 

If your Amazon Alexa app is glitching… 

It’ll have trouble doing very basic tasks.

Including discovering new devices

Or adding new numbers to your contact list. 

Luckily, though…

It only takes minutes to fix this problem. 

All you have to do is…

Update your Amazon Alexa app to stop it from glitching. 


  1. Launch your iPhone’s App Store.
  2. Click your profile icon at the top.
  3. Scroll down until the AVAILABLE UPDATES section. 
  4. Find your Amazon Alexa app.
  5. Click the UPDATE button beside it. 


  1. Launch Google Play on your phone/tablet. 
  2. Click your account’s icon at the top. 
  3. Select Manage apps & device.
  4. Find the Amazon Alexa application. 
  5. Tap Update beside it. 

Note: If you don’t see your Alexa app in the update list, it’s already up to date.