I guess it’s true that…
Black represents fear and mystery.
Because when it’s the only color you see on your Hisense TV…
You can’t stop thinking about whether or not this marks the last day of your device.
But fret not.
I’m here to tell you that nothing’s over yet.
Continue reading to find out:
- 5 quick fixes you can try to solve this issue.
- How you can check if faulty cables are causing this problem.
- The most common reasons why your Hisense TV has a black screen.
- And a lot more…
Why is my Hisense TV screen black?
Your Hisense TV screen is black because your TV is glitching. Sometimes this also happens when you’re using the wrong input source in your TV settings. And in other cases, faulty or damaged wires can cause this issue.
How do you fix a black screen on a Hisense TV? 5 fixes
#1: Power cycle your TV
There are different reasons why Hisense TV screens suddenly turn black.
But you’ll be pleased to know that most of the time…
This issue can be easily fixed by a power cycle.
“I don’t know what that means.”
Don’t worry. I’ll tell you exactly what it is and how to do it.
First, a power cycle simply refers to unplugging and plugging a device into its power source.
Now, if you’re wondering how a simple unplug can fix this “serious-looking” problem…
It’s because power cycling does more than just turning off your device.
This process allows your TV to:
- Remove bugs and glitches
- Reset the software and the system.
- Force stop any apps that slow your TV.
So really, although it may look simple, it’s a powerful fix that you should always try first…
And you should do it whenever your TV is experiencing some sort of problem.
With that in mind…
Here’s how you can power cycle your Hisense TV:
- Turn your TV off.
- Unplug it from the outlet.
- While unplugged, hold the TV’s power button for 30 seconds.
- Once you let go, wait for another 30 seconds.
- Plug your Hisense TV into the power source again.
- Turn it back ON.
Note: Ensure that your TV’s standby LED light is working. If it doesn’t light up, that means your TV isn’t receiving any power. And this means your outlet has no or insufficient electricity.
Or your TV’s power cable is faulty.
#2: Ensure that you’re using the correct input source
Now, sometimes your TV is actually working fine…
But you’re just telling it to use the wrong input source.
“What are those?”
It’s how your TV receives data and information from external sources.
Some examples of inputs on your TV are:
However, while you can find all of these options on your device…
You have to specifically tell your TV which input it has to get the data from.
For example, if you want to watch through a cable box connected to your HDMI port 1.
You have to select that specific input source on your TV settings too.
Now, to make it easier for you to do this fix, here are the exact steps you can follow to…
Ensure that your TV is set to the correct input source:
Step 1: Decide which external input device you want to use.
Or in other words, choose which platform you want to watch from.
Some common examples of external input devices are:
Step 2: Using an HDMI cable, plug the device into its designated input port.
But if it’s already connected to your TV, skip to the next step.
Step 3: Read the label of the TV port it’s connected to.
Just check where the HDMI cable is plugged into your TV.
And remember or keep note of the name of that port.
Step 4: Turn your TV ON.
Step 5: On your Hisense TV remote, click the Source button.
Step 6: The list of available inputs will appear.
Step 7: Select the name of the input source you took note of in step 3 earlier.
Now, check if your TV is finally working as it should.
If you’re still seeing the black screen…
#3: Check your wires and cables
As mentioned earlier, your TV gets information from its external input sources.
Now, the way this information is delivered from the input device to your TV…
Is through wires and cables.
See, even if your TV, input settings, and input device are all working correctly…
If the cable that links all of these together isn’t, your TV still won’t be able to process the data.
Thus, causing this scary black screen issue on your device.
But don’t worry.
Out of all TV components, the cables are the easiest to check and also the easiest to replace.
And to make it even more convenient for you, I’ve written a step-by-step guide on…
How you can thoroughly check your TV wires and cables:
Step 1: Turn your TV off and unplug it from the outlet.
Doing this ensures that you won’t be electrocuted…
Even if there are external tears or damages to any of the wires.
Step 2: Carefully disconnect all the wires and cables connected to your TV.
You should also detach the other ends of these cables from wherever they’re connected.
Step 3: Place all of them in a well-lit area or a table.
Step 4: Using a clean and dry cloth, clean your cables.
This will make it easier to spot any faults or damages to your wires later.
Step 5: Individually inspect each cable.
Physically and visually scan each of them and look for any signs of damage.
To be specific, what you’re trying to look for are any signs of:
- Physical tears (regardless of size).
After checking the body of each cable, you should also check their connectors.
Visually scan through both ends of each wire and look for any:
- Missing pins.
- Loose connections.
- Signs of rust or damage.
Now, it’s worth noting that HDMI cables are usually the ones that cause this black screen problem.
So if you want to do a more in-depth inspection of your HDMIs, watch this video:
Did you spot damages or faults in any of your wires?
Then it’s time to replace the cable where you spotted them from.
But if you didn’t…
Step 6: Return your cables to their designated spots.
And make sure that they’re perfectly snug and aren’t loose in any manner.
Step 7: Turn ON your TV.
Now, check if the problem has been fixed by this process.
#4: Replace your input device
See, regardless of how high the quality of your input device is…
Like every technology in the world, it also has its limits.
So although unfortunate, it’s possible that the reason why your TV screen is still black…
Is because you have a faulty input device.
Now, the easiest way to rule out if it’s the 1 causing the problem…
Is to use another device as your input source instead.
But don’t worry. You don’t need another Roku or something to try this fix out.
You may simply use a laptop or even a phone to connect to your TV.
And once you have a secondary input device on hand, here’s how you can…
Replace your input device:
- Turn your TV OFF.
- Unplug your input device from the HDMI cable.
- Ensure that the other end of the cable is still connected to the TV.
- Now, connect your new input source to the free end of the HDMI cord.
- Turn your TV ON.
Note: You need a phone to HDMI adapter if you want to use your phone as an input source.
Now, check if your Hisense TV’s screen is working as it should.
#5: Factory reset your TV
Still having the same black screen trouble?
Then it might be time to conduct a factory reset.
Now I know this term sounds fancy and all…
But really, all it means is you’re going to erase all the data from your device.
And bring it back to its state when it was brand new.
Take note that this process deletes all your information from your TV.
But likewise, it also removes any bugs or glitches that might be causing this black screen issue.
Now, before you proceed to do this reset…
Note: Ensure you remember or backup any crucial details or information on your TV. Once you start the reset process, you won’t be able to reaccess them.
After doing that…
Here are the steps to factory reset your Hisense TV:
- Turn your TV ON.
- On your remote, click Menu.
- Tap Settings.
- Select Storage and Reset from the options.
- Now, click the Factory Data Reset.
- Wait for the process to finish.
After this reset, your TV should be working like it was before.
You might also want to know: 11 Steps To Reset A Hisense TV Without Remote
Bonus: Contact professionals
At this point, it’s safe to assume that your TV is experiencing some hardware issues like having:
- A faulty TCON board.
- An insufficient power voltage.
- Broken or damaged backlights.
And obviously, these problems require more than just being a techy person to fix.
Which is why I highly recommend that you contact professionals at this point.
Not sure how to? You can get in touch with experts by:
- Contacting Hisense directly.
- Going to your local technicians.
Now, if you still have a warranty, I recommend contacting Hisense 1st. So you can get your TV fixed for free.
You can reach Hisense by calling 1 888 935 8880.
Or you can also email them at service@hisense-USA.com.
But if it’s been more than a year since you bought your device…
You can also try going to reputable local technicians near you.
Because they can usually fix your TV faster.
And you’ll be able to know what’s wrong with your TV on the spot.
But before you go ahead and proceed with getting your TV fixed…
Pro tip: Ask for a rough estimate on how much the repairs would cost first.
Because if you don’t know it yet…
Hisense is 1 of the best high-quality budget TVs you can buy on the market.
And they have models that cost as low as $329.
So instead of spending hundreds of bucks trying to repair your old TV…
I recommend buying a new Hisense TV instead, like their 40H4F (2020 Model).