Skip to Content

(5 Fixes) Beats Headphones Not Connecting [Updated 2022]

Beats Headphones Not Connecting

If you’re a music junkie like me…

Then, your life depends on headphones and wireless connections.

So if you’re stuck in traffic on public transport with your Beat Headphones not working…

You’re bound for a trip of boredom.

But don’t give up and beat yourself up yet.

Keep reading to find out: 

  • Why your Beats headphones aren’t connecting.
  • 7 easy fixes you can do to connect your Beats headphones again.
  • How to pair your Beats headphones on iOS, Android, and other devices.
  • A whole lot more…

Why are my Beats headphones not connecting?

Your Beats headphones aren’t connecting because they’re paired with another device. 

Other causes include uncharged Beats. Lastly, your headphones from the device you’re pairing them with need resetting. 


Beats headphones not connecting: 5 fixes


#1: Disconnect your Beats headphones

The reason they’re not connecting to your device is this:

Your Beats headphones haven’t disconnected to another device yet.

So, to know if your headphones are connected to another device, follow these steps:

For iOS users:

  1. Go to Settings.
  2. Tap Bluetooth.
  3. Find where your device connects on “My Devices.”
  4. If you see your phone connected to another device, click “Forget Device.”
  5. After disconnecting from a previous device, find the name of your Beats headphones.
  6. Click on it and tap. 
  7. Try to connect your device with your Beats Headphones.
To save you time, use a shortcut through Assistive Touch:
  1. Tap Assistive Touch.
  2. Next, tap “Control Center.”
  3. Long press on the Bluetooth icon.
  4. See if your device has been connected to your Beats headphones.
  5. Disconnect it and reconnect your device with your Beats headphones.

If you don’t have Assistive Touch enabled, follow these:

  1. Go to Settings.
  2. Tap “Accessibility.”
  3. Click “Touch.”
  4. Turn on “Assistive touch.”

Other ways to start using Assistive touch through Siri:

  1. To start, use “Hey Siri.”
  2. Say, “Turn on Assistive Touch.”.

For Android devices:

  1. Open Settings.
  2. Tap “Connections.”
  3. Choose “Bluetooth.”
  4. See where your device has connected in “Devices.”
  5. Forget your device.
  6. Turn off the beats and power it back on.
  7. Connect your device again with your Beats app.

#2: Pair your Beats headphones again

Disconnecting isn’t similar to pairing and unpairing.

“Then what’s the difference?”

Pairing is like your device meets your headphones for the first time. They need to agree on a code to start working together. This is possible when you “forget a device.”

Then, connecting is knowing the device already. So, you only need to connect or disconnect to use it.

But pairing needs your device to detect your headphones.

And, to start pairing with Android:

  1. Go to Settings.
  2. Click “Connected Devices.”
  3. Tap “Previously connected devices.”
  4. Find the name of your Beat headphones.
  5. Click the gear icon.
  6. Tap “Forget.”
  7. Press and hold the power button to turn it off.
  8. Power it back on by pressing the power button.

Your headphones are now in Sharing mode.

And that means your Beats headphones are ready to pair.

So do the pairing by:

  1. Opening Settings on your phone.
  2. Tapping “Connected devices.”
  3. Clicking on your Beats headphones to connect.

If you learn best by watching, see the full video here:

Pro tip: If you use Beats on an Android phone, use the mobile Beats app. 

Here’s also how to…

Pair your headphones to your Windows computer:

  1. Select “Start”  and tap “Settings.”
  2. Choose “Bluetooth & devices.”
  3. Next, select “Add device” and “Bluetooth.”
  4. Click the device you want to pair it with and select “Done.”

Read next: 11 Reasons Why Beats Headphones Are So Expensive

#3: Charge your headphones

No device would work if its battery’s drained.

So, make sure your headphones are charged before you connect them to your gadget.

“How would I know if the battery’s drained or dying?”

It’s easy to spot.

You can check the battery levels through the headphones’ body alone. To do that:

  1. Check the left earphone with the “L” stamp.
  2. Look at the indicator light. 

Note: White light is okay to use and will last up to 12 hours. Then, a red light means less than an hour left. 

And when the red light blinks, you need to charge them immediately. That’s because it means they’re close to an empty battery.

With that, charge your wired Beats headphones using the charger they come with.

And if they’re wireless, read this Beats by Dre manual to know how to charge them.

#4: Move closer to your device

Bluetooth only works on a 30-foot range…

So ensure you’re within that mark.

Then, try to reconnect your headphones after you move closer to the device.

#5: Update your Beats app

Update Beats App

Make sure you don’t miss the firmware update of your Beats app.

Bear in mind that updates do good to your device because they include:

  • Bug fixes.
  • Security repairs.
  • Compatibility to newer applications.

With that, an outdated app might cause your headphones not to connect.

And to fix that, follow these steps to know if your device needs an update.

On Android:

  1. Check it in your notifications panel.
  2. Follow the instructions to update.
  3. Keep the app open until the update is complete.

For iOS:

  1. Go to AppStore.
  2. Click on your Account. It’s the person icon on the app.
  3. Scroll down, and you’ll see the apps that needed updates and those updated recently.
  4. Tap “Update” on the Beats app.

Note: Beats will connect automatically with iOS devices in the latest version.

On Windows:

  1. Click “Start” or simply choose the “Windows” button.
  2. Tap “Settings.”
  3. Click “Change PC Settings.”
  4. Choose “Update and recovery.”
  5. Select “Windows Update.”
  6. Tap “Choose how updates get installed.”
  7. Under Important updates, choose “Install updates automatically.”

You can now ensure your Beats firmware updates whenever there’s a new one.

BONUS: Reset your Beats headphones

If moving closer, connecting, and reconnecting doesn’t work…

Reset your Beats headphones.

Doing so won’t make it brand new…

But it does renew all connections.

So treat this as your last straw if all other fixes don’t work.

For Beats Solo3 Wireless and Beats Studio 3:

Press the “Power” and “Volume” button for 10 seconds until the light flashes.

For BeatsX, Powerbeats and Powerbeats 2:

Press and hold the “Power” and “Volume” button for 10 seconds.

Resetting deletes all devices your headphones connected to before.

That makes it easier for you to connect to the device you’re using now.