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(9 Fixes) Oculus Quest 2 Not Connecting To WiFi [2023]

Oculus Quest 2 Not Connecting To WiFi

Sure you can use your Oculus offline.

But where’s the fun in that?

Most VR games are best played online.

That’s why I can understand your frustration if your Quest 2 won’t connect to WiFi.

To make you feel better, though…

Let me share some tried-and-tested fixes for that. 

Keep reading to discover:

  • What actually causes an Oculus Quest 2 to keep disconnecting to WiFi.
  • 9 effective fixes to resolve your Oculus Quest 2’s WiFi connection issues.
  • The most common reasons why an Oculus Quest 2 isn’t connecting to WiFi.
  • And a lot more…

Why is my Oculus Quest 2 not connecting to WiFi?

Your Oculus Quest 2 isn’t connecting to WiFi because you’re too far from the router. Or you’ve typed in an incorrect password. It’s also likely that your headset is glitching. Moreover, a bug in the Oculus software may also cause this problem. And in some cases, it can also be due to an ISP outage.


Oculus Quest 2 not connecting to Wifi: 9 fixes


#1: Check if your ISP is experiencing a service interruption

Before anything else… 

You should first try to verify if your internet service provider (ISP) is going through an outage.

This is because none of the other fixes here will work if the problem is on your ISP’s end.

A simple way to check is by opening any website on your phone or laptop. If the web pages won’t load, then there’s likely an internet outage in your area.

You may also speak with your neighbors to confirm this. 

Or better yet, get in touch with your ISP. That way, you’ll know how long it’ll take them to restore your internet.

Now, if your other devices can go online but the connection’s slower than usual…

You may try to restart your router to fix it. Just unplug it from its power source. And plug it in again after about 30 seconds.

Then check your VR headset if it’s now able to connect to WiFi.

#2: Ensure that you’re typing in the correct password

Now, if your other devices can connect to your WiFi but your Quest 2 somehow can’t…

Check if you’re actually using the correct password.

I know this may be stating the obvious. But it’s still worth pointing out. After all, I myself have made a similar mistake in the past, too.

So at least try to re-type the password. And do so carefully, ensuring that each character is correct.

But if you still couldn’t connect…

It’s possible that someone in your household may have updated the WiFi password. So ask around to confirm if that’s the case.

#3: Try to connect to WiFi via the Oculus mobile app

So you’ve typed in the correct password. And you’re sure your home network has no issues.

Yet you’re somehow still not able to connect your Quest 2 to WiFi.

Well, this may simply be due to a glitch in your VR headset’s software.

Fortunately, there’s another way to connect your Quest 2 to WiFi. And that’s through the Oculus mobile app. Just follow these steps:

Step #1: Launch the Oculus app on your smartphone.

Step #2: Look for Devices and tap it. You can find it at the bottom of the app’s home screen.

Step #3: If you’ve linked multiple headsets to the app, select the 1 with WiFi issues.

Step #4: Tap WiFi. A list of available networks should then appear.

Step #5: Select your home WiFi.

Step #6: Type in the correct password carefully. 

After this, grab your headset and put it on. Then check if it’s now connected to WiFi.

Further reading: Oculus Quest 2 WiFi Limited Connection

#4: Move closer to your router

Poor signal is another likely reason why your Oculus 2 is struggling to connect to WiFi.

This usually happens if your VR headset is too far from the router.

It’s best if you use your headset in the same room as your router. 

But if that’s not possible, you should at least try to move as close as you can to the router. 

Ideally, you should be within about 10 to 15 ft (3 to 4.5 m) of your router when using your Quest 2.

Moreover, you should also ensure that your router is at least 3 ft (1 m) off the ground. This is another simple way you can boost its signal.

Also, try to clear the surrounding area of your router. And move away objects that may possibly cause signal interference, such as:

  • Walkie-talkies.
  • Baby monitor.
  • Microwave oven.

Finally, consider using a WiFi Extender. It’s a device that can help expand your router’s coverage. And it’s really easy to set up. You may watch this video to know more about it:

#5: Temporarily disconnect all other devices from your WiFi

It’s also possible that there are too many gadgets already using your WiFi. And it’s why your Quest 2 is no longer able to join the network.

Now, in theory, you can actually connect up to 255 devices per router. However, that’s certainly not ideal.

In fact, most ISPs like Xfinity or Verizon only recommend connecting up to 10 devices per router.

So if you’ve already exceeded that…

Consider disconnecting some of your other gadgets from your WiFi. You may do so manually.

But if you want to save time…

You may also simply change your WiFi password. This automatically disconnects all other devices.

“OK. But how can I do that, though?”

Well, the steps may slightly vary depending on your ISP and router model. But you may use the guide below as your reference.

How to change a WiFi password

Step #1: Launch a browser on your phone or laptop.

Step #2: Open your router’s configuration page. 

Usually, you can do that by typing in either 192.168.1.1 or 192.168.0.1 in the address bar.

But you may also check your router for details. Some have labels in them that include the configuration page address. So try to search for that.

Step #3: Log in with the correct username and password. Again, check your router’s label for this. 

Step #4: Once you’ve logged in, find the settings for WLAN.

Step #5: Enter your new WiFI password. And save it.

You may then attempt to connect your Quest 2 to WiFi.

#6: Power cycle your Oculus Quest 2

As I mentioned, your VR headset also experiences glitches or malfunctions occasionally.

Of course, this doesn’t mean it’s defective. It’s just something that practically happens to any electronic device.

And a quick and easy fix for that is a power cycle or a complete restart. Here’s how to do it on your Oculus Quest 2:

  1. Press and hold the Power button on the right side of the device.
  2. Release it as soon as you see the shut-down screen.
  3. Highlight Restart using the volume button.
  4. Press the Power button again.

As an alternative, you may also just press and hold the Power button for 10 seconds.

This will manually turn off your headset. You may then switch it back on after about half a minute. 

You might be interested: Best Oculus Quest 2 Games (Free and Paid List)

#7: Try to reestablish your Oculus Quest 2’s WiFi connection

If power cycling your VR headset didn’t resolve the issue…

Then this 1 might.

Basically, you’ll need to have your Quest 2 forget its saved network. And then reestablish the connection by rejoining. Here’s how:

Step #1: Put on your headset and click the Oculus button on the right controller. This will open the Universal Menu.

Step #2: Click Apps. It’s the icon with 9 dots on the right-most part of the screen.

Step #3: Select Settings then click WiFi.

Step #4: Choose your home network from the list. And click the Forget button. This will take you back to the WiFi panel.

Step #5: Select your home network again from the list.

Step #6: Type in your password. And click Connect.

#8: Connect your Quest 2 to a mobile hotspot and update its software

A possible software bug can also prevent your VR headset from connecting to WiFi.

And usually, the solution to this is to install updates.

However, you obviously won’t be able to do that without the internet.

So here’s a workaround:

Turn your smartphone into a mobile hotspot. And connect your Quest 2 to it. 

This way, you may be able to update its software. After which, you can try to connect it once again to your home WiFi.

How to turn your iOS device into a mobile hotspot

  1. Click the gear icon to open Settings.
  2. Tap Cellular.
  3. Look for Cellular Data and toggle it on.
  4. Select Set Up Personal Hotspot.
  5. Create a WiFi password.
  6. Toggle on the Allow Others to Join option.

How to turn your Android device into a mobile hotspot

  1. Open the Settings menu.
  2. Tap Connections.
  3. Select Mobile Hotspot and Tethering.
  4. Look for Mobile Hotspot and turn it on.
  5. Tap Mobile Hotspot to view the default password.
  6. Select Password to change the default 1.

After this, you may go ahead and connect your Quest 2 to your mobile hotspot. The process is the same as connecting to WiFi.

Then, try to update its software.

How to install software updates for your Oculus Quest 2

  1. Power on your headset and wear it.
  2. Press the Oculus button on the right controller.
  3. Click the clock on the left of the menu screen.
  4. Select Quick Settings.
  5. Click the gear icon to launch Settings.
  6. Select System.
  7. Choose Software Update.
  8. Click the Download button.

Pro tip: It’s best to plug your Quest 2 into an outlet once the update process begins. This is because some updates may take more than 30 minutes to finish.

#9: Factory reset your Oculus Quest 2

If none of the previous fixes worked…

Consider performing a factory reset on your VR headset.

I normally recommend this as a last resort because its effects are rather drastic.

Warning:  Your downloaded apps will be deleted. And your Meta account will be unlinked from the device.

So essentially, you’ll have to start all over.

But should you still want to proceed, there are 2 ways to do this:

  • Via the Oculus mobile app.
  • Through the headset’s Power menu.

How to factory reset your Quest 2 via the Oculus app

  1. Open the Oculus app on your phone.
  2. Select Devices.
  3. Tap your Quest 2 from the list of connected devices.
  4. Choose Advanced Settings.
  5. Select Factory Reset.
  6. Click Reset to confirm.

How to factory reset your Quest 2 via the Power menu

  1. Put on your headset.
  2. Press and hold the Volume Down and Power buttons.
  3. Release the buttons when the menu screen pops up.
  4. Select Factory Reset.
  5. Choose Yes, erase and factory reset to proceed.

BONUS: Contact Meta for technical support

Contact Meta For Technical Support

In most cases, any of the previous fixes would’ve already resolved a Quest 2’s connection issue.

However, if your headset still couldn’t quite connect to WiFi…

It’s best that you contact Meta for technical support.

But before doing so, Meta recommends that you download the RouteThis Helps app.

It’s available for Android and iOS users.

“What exactly is this app for?”

Well, it can scan your VR headset for WiFi issues. It’ll then generate a report based on that. 

And when you call Meta, you may forward the report to them. It helps the support agents resolve your device’s connection problems faster.

So once you’ve downloaded the RouteThis Helps app, follow these steps on how to use it:

  1. Open the app on your mobile phone.
  2. Tap Begin.
  3. Type in the code FBRL.
  4. Move as close as you can to your Quest 2 headset.
  5. Tap Next on the app.
  6. Select Network Scan.
  7. Wait for the scan to finish.
  8. Select Improve Device Performance.

After this, check if your VR headset can now connect to WiFi.

If it still can’t, tap Your Key on the top right corner of the RouteThis Helps app. And take note of it.

You may then go to Meta’s support page. Just click the Submit a support ticket link. And include the Your Key code in your email.

A representative should call you within 1 to 2 business days.

Why does my Oculus Quest 2 keep disconnecting from WiFi?

Your Oculus Quest 2 keeps disconnecting from Wifi due to a poor signal. This can happen if your VR headset is too far from the router. Or if there are too many devices using your WiFi. A software bug may also cause this problem. And in rare cases, it can be due to defective hardware.